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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Placed an order on Sunday 9th of July 2017 still waiting for my confirmation of my order so sent email to customer service which said they will get back to me within 24/48 hours still wait so will not be shopping on here again :-(
Helpful Report
Posted 8 years ago
Very quick delivery with regular updates also the jacket is superb
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Posted 8 years ago
Well, big brands and great quality , good prices and fast delivery
Helpful Report
Posted 8 years ago
I was charged £8 to return parcel
Helpful Report
Posted 8 years ago
good price,and very fast delivery.thanks
Helpful Report
Posted 8 years ago
The tracking of the delivery
Helpful Report
Posted 8 years ago
Sweatshirt size small fit well, puffer jacket also small did not fit.
Helpful Report
Posted 8 years ago
Quick delivery but their is a few marks on the tshirt and shirt I purchased for husband
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Posted 8 years ago
Prompt delivery and great deals in the sales
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Posted 8 years ago
quick delivery :)
Helpful Report
Posted 8 years ago
Package delivered in a few days!! Good prices couldn't be more happy.
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Posted 8 years ago
Delivery was on time and as quick as it could have been. My gear came in two parcels - one was fine with each of the items in their original manufacturers packaging. The other was a Barbour coat which was not in the original packaging and the parcel could not have been more different for the first one. I was incredulous as to the way it was presented. The coat was not even folded and was just stuffed into the bag. This made the item so creased that I wouldnt have bought it. As it happened the item didn't fit and I had to return it in exchange for another size but it's state was so bad that I feared you would accuse ,e of mishandling it.
Helpful Report
Posted 8 years ago
Great fast and accurate service!!
Helpful Report
Posted 8 years ago
Competitive price, speedy shipping, the shoes were perfectly wrapped and packed. I'll shop again with Cruise.
Helpful Report
Posted 8 years ago
Excellent product very quick delivery keep up the good work
Helpful Report
Posted 8 years ago
Excellent products very fast delivery keep up the good work
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Posted 8 years ago
Class fast delivery good prices...will shop again soon...
Helpful Report
Posted 8 years ago
Quick efficient delivery , with updates on progress of item . Beautifully and well packaged . Very impressed & would shop again at Cruise !!
Helpful Report
Posted 8 years ago
Easy to use website & very quick delivery, fantastic. Will use again
Helpful Report
Posted 8 years ago
Excellent service, speedy delivery
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews