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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Received on time, happy with the order.
Helpful Report
Posted 8 years ago
Delivered on time, happy with the order!
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Posted 8 years ago
I got my items really fast and at great prices ????????????
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Posted 8 years ago
Always well priced and good stock. I get deliveries quite often and they are always on time. I can't think of a negative.
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Posted 8 years ago
Always a good selection of clothes to browse, with all the top labels. Great delivery, always a smooth tranasaction, would highly recommend.
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Posted 8 years ago
Terrible service, received item with mark on it. Couldn't return in store for items you pay good money for.
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Posted 8 years ago
Great service, great price and fast delivery. Recommended
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Posted 8 years ago
Cruise always offer an array of garments for an awkwardly sized swine!
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Posted 8 years ago
I was unhappy at spending over £600 and still having to pay postage. I know it's only slight but still, it would have been a nice gesture to have free delivery.
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Posted 8 years ago
Excellent delivery co-operation. Product fine. Top of the range quality sold here! Always buy from cruise as theyres everything and anything
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Posted 8 years ago
My son was desperate for some Ralph Lauren shorts & so I gave in. The price wasn't too bad but I did find the p&p charges a little high (I post daily for work) I is actually a bit disappointed with the shorts & really wanted to exchange fir the Marl grey but I am put off doing so because of the high p&p charges that I would have to pay
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Posted 8 years ago
Great service
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Posted 8 years ago
Always great service, great bargains .
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Posted 8 years ago
All items were perfect great price delivered quick first class
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Posted 8 years ago
Such a quick delivery, very very happy with the product and the packaging is so so nice as it's a gift and it makes it look extra special so thank you, I would recommend and use you again.
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Posted 8 years ago
Brilliant service, they did exactly what they said they were going to do! Shopping made easy!!
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Posted 8 years ago
J'adore c'est arrivé vite
CRUISE 5 star review on 18th July 2017
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Posted 8 years ago
My favourite shop in my area to provide top quality, fashionable clothing.
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Posted 8 years ago
Very good quality products and at a really cheap price
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Posted 8 years ago
2 Stars because the service was good and shipping was very fast but the quality is like a shi*! I bought two 'Off-White' Shirts from the 'mirror' collection and I wear today the one shirt and have two holes! What the fu** is that?! Never again!
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews