CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service. Great selection. Will buy again”

Helpful Report

Posted 8 years ago

“Good delivery good website . Quality of tommy jeans tshirt i recieved not great”

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Posted 8 years ago

“very good discounts on a large selection of goods, fast delivery.”

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Posted 8 years ago

“Cruise is my favourite shop online as it has so much more than the store in Aberdeen”

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Posted 8 years ago

“cruise offers a quality and quick service”

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Posted 8 years ago

“The service is quick and reliable. They kept me informed of every stage my order was at and it got to me within a few days!”

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Posted 8 years ago

“The only thing that's wrong is you need to pay for the returns because you need to pay for p&p and returns or exchanges”

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Posted 8 years ago

“Everything”

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Posted 8 years ago

“I'm happy bcoz I get to buy what I want, sometime I'm not happy because your promotion it does not last longer enough”

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Posted 8 years ago

“Not much delivery option and expensive delivery also”

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Posted 8 years ago

“very happy”

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Posted 8 years ago

“Fabulous clothes delivered promptly 🐎 I'll be back soon 😎”

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Posted 8 years ago

“Good service quick delivery”

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Posted 8 years ago

“i like the stuff in the shop... hope its always busy in your shop.”

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Posted 8 years ago

“Quick easy order. Delivery was prompt and was always kept upto date. Nice presentation bag on delivery although boxes shoes were in seemed a bit beaten. Will order again though.”

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Posted 8 years ago

“You did until I placed my second order and notice you stored my payment details without my consent. This feels slightly underhand and would potentially put me off using you again.”

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Posted 8 years ago

“Quick delivery and a good price. If only the loyalty scheme hadn't fallen flat on its face.”

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Posted 8 years ago

“Ur services are commendable and quality most times superb. But, u need to encourage and appreciate ur customers by considering free delivery or if u buy something up to £70 to £100 it will be delivered free. This is very important for u guys to implement. Other than that great service and speed delivery.”

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Posted 8 years ago

“My items are always delivered quickly and I'm good condition.”

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Posted 8 years ago

“The packing was perfect , but it took more time than expected. Thank you”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,534 reviews