CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My items were great but the cost of pp is not very good”

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Posted 8 years ago

“Good products Fast delivery”

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Posted 8 years ago

“Goods received were as stated except for one, however I was amazed that after spending over £ 170 I still had to pay for delivery and also had to pay postage to return an item...does not make for good customer relations !! So many other online retailers give free delivery when spending over a certain amount ..why don't you ?”

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Posted 8 years ago

“The sold a large variety of clothes.”

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Posted 8 years ago

“I spent a lot of money in the edinburgh shop and online I should get a discount card or something like that Or added to the list”

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Posted 8 years ago

“Happy with items receiver other than the underwear which id not realised we're £26 a pair everything else on the sale page were £13/14”

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Posted 8 years ago

“Very easy to deal with product received in good time and well wrapped. They could offer free postage though as many other company's do now”

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Posted 8 years ago

“Great price on sale items”

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Posted 8 years ago

“Good service, fast and secure. Postage cost is an absolute joke tho.”

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Posted 8 years ago

“none none none”

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Posted 8 years ago

“Everything has very good come”

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Posted 8 years ago

“Quality products, good services, i love to place orders from cruise, the 4 stars is only for the late delivery for my country(over 2 weeks).”

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Posted 8 years ago

“Had the product I was after at a good price”

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Posted 8 years ago

“The selection”

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Posted 8 years ago

“Great service all round”

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Posted 8 years ago

“It was a quick service and I got my item quickly. The only issue I would have is the item I purchased was over £200 but I still had to pay £6 for delivery. I feel delivery should be free on a purchase this size.”

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Posted 8 years ago

“Product was great looked the same as the pictures. Feel like the packing it came it made it feel a bit cheap. Have brought products off of other designer websites and it's like un wrapping a gift didn't get this good feeling off this.”

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Posted 8 years ago

“Decent clothes at good prices. Shame about having to pay 6 quid for delivery on nearly a 400 pound order and then having to pay again to return a few items. Because of that I won't order from here again which is a shame.”

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Posted 8 years ago

“Quick delivery, well packaged. Products excellent quality.”

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Posted 8 years ago

“The clothes were absolutely great, but I cannot justify the delivery charge when you spend over £200”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,534 reviews