CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“with evrything”

Helpful Report

Posted 8 years ago

“Happy with fast delivery service”

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Posted 8 years ago

“Ordered a top for a weddin on the Tuesday it arrived before Friday for the day I needed it one happy customer 👍”

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Posted 8 years ago

“Orders are expedited quickly and packaged well.”

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Posted 8 years ago

“Articles arrived on time and were excellent quality and fit”

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Posted 8 years ago

“Cruise has clothes I like to wear and they deliver fast. When there is a sale it is great. The only thing that lets them down is the cost of delivery and return, and the time it takes to refund when there is a return.”

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Posted 8 years ago

“Really quick delivery and a huge choice of goods to choose from”

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Posted 8 years ago

“The products I had received are very nice. The thing that made me disappointed is that I had to send an email to send my package.”

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Posted 8 years ago

“Happy with the shoes a little bit small on my feet but they will do, felt the delivery fee was a bit much for having to wait 6 days to get my parcel”

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Posted 8 years ago

“More brands”

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Posted 8 years ago

“The goods and price range are good, but I would like to reduce the tax on the international shipment by applying the UK FTA agreement. I would also like to refund the VAT to foreigners.”

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Posted 8 years ago

“Price OK - fast delivery - good brands”

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Posted 8 years ago

“Always delivering my products in a very fast time and the quality is second to none. Only thing I wish is that the website is more optimised for phones as it can often be a bit clunky.”

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Posted 8 years ago

“Great service and a prompt delivery...”

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Posted 8 years ago

“Very large stock of different brands.”

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Posted 8 years ago

“I was unable to get my dress in my size but it was available online.”

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Posted 8 years ago

“Designer clothes at affordable prices.”

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Posted 8 years ago

“The bloke I spoke to regarding the item l was After was very poor as in he dint seem interested..”

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Posted 8 years ago

“Expensive postage”

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Posted 8 years ago

“Cruise is a great shop and sales all of the best of clothes however when buying online there could be more delivery options”

Helpful Report

Posted 8 years ago

CRUISE is rated 3.9 based on 11,534 reviews