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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
“Fab service, amazing products!! I bought two pairs of jeans for my boys and I received them in good time without any problems being so close to Xmas! Always a pleasure shopping at Cruise!”
Helpful Report
Posted 7 years ago
“Was disappointed due to the fact I paid for next day delivery and did not receive my order till 2 days later.”
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Posted 7 years ago
“Easy ordering. Quick delivery. Easy collection from nominated pick up point.”
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Posted 7 years ago
“Fast and easy ordering. Delivery was efficient, changing the delivery point was easy. Plenty of updates from the delivery company indicating parcel was ready for collection. Great service throughout, would recommend”
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Posted 7 years ago
“Brilliant service, quick & easy. Was delivered on time”
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Posted 7 years ago
“Easy to use kept me informed of how my order was proceeding”
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Posted 7 years ago
“Havnt received my order yet :(”
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Posted 7 years ago
“Excellent delivery 1 st class returns no problem highly recommend shopping here .”
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Posted 7 years ago
“Purchased the item for a present was delighted with it especially the packaging in a nice envelope type bag well impressed the item was of good quality and a good price if you like nice clothing.”
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Posted 7 years ago
“Easy website, good range of items.”
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Posted 7 years ago
“Nice shoping in cruise”
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Posted 7 years ago
“Use this website regularly and shop in the Glasgow store. Great range of products at great prices. And always love their sale”
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Posted 7 years ago
“Order came on time”
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Posted 7 years ago
“Disappointed”
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Posted 7 years ago
“Fantastic service from cruise and I got exactly what I ordered”
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Posted 7 years ago
“Excellent variety easy and simple to use quick service”
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Posted 7 years ago
“I haven’t received my cruise delivery yet as dpd has lost my parcel and cruise is refusing to resend my parcel.”
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Posted 7 years ago
“Always a great service!!”
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Posted 7 years ago
“Purchase good quality. Delivery postage far too expensive for an item at that price.”
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Posted 7 years ago
“Great service quick and effucient”
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews