CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,537 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy layout on the website. Would highly recommend to friends ans family. Secent prices and great labels. 🤙”

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Posted 7 years ago

“All items arrived really quickly , great service and choice of clothes”

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Posted 7 years ago

“I think the delivery charge is too much .”

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Posted 7 years ago

“First Class Service”

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Posted 7 years ago

“Find your service excellent”

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Posted 7 years ago

“The best !!!I love it!”

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Posted 7 years ago

“Very disappointed. The clothes came damaged plus with a metal tag still on it! Also they said they will refund me for posting bsck to then as these issues were not my fault and they haven't paid for the postage I paid for”

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Posted 7 years ago

“Great service and the quality of the T-shirt purchased was quality.”

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Posted 7 years ago

“Outstanding. Item arrived less than 24hrs after ordering, Ordered on a Sunday evening. Neatly packaged in a smart bag. Highly recommmend”

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Posted 7 years ago

“If this is for cruise glasgow great if for cruise fashion just very disappointed at return policy cost £6.99 to get and £11.25 to return so in future I would go into shop not buy online again”

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Posted 7 years ago

“thank you”

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Posted 7 years ago

“I’ve ordered something for valentines and it has arrived very quickly, would definitely order from here again”

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Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

“Despite bad recommendations on Trustpilot, Cruise delivered to the fullest. I ordered Y3 sneakers. Ordered from Denmark on Thursday, and received it 5 days after on Tuesday, with full availability of tracking the order under delivery. So glad for my shoes, and that Cruise were able to deliver them, since they were sold out everywhere else. Thank you”

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Posted 7 years ago

“Fast delivery, very please with packaging of product.”

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Posted 7 years ago

“Website is sound, the polo came next day all good”

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Posted 7 years ago

“Extremely good”

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Posted 7 years ago

“Excellent!! Will definitely use again and would recommend! Easy to use website, delivery was extremely fast too.”

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Posted 7 years ago

“I absolutely love the Moncler jacket! Great price and delivered so promptly! Thank you !”

CRUISE 5 star review on 6th February 2019

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Posted 7 years ago

“The items arrived in a timely fashion, however the price of delivery is a lot more expensive than competitors and also the bag that I purchased still had the security tag in which was a little frustrating and embarrassing!!!”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,537 reviews