CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rrrrrrrrrr”

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Posted 8 years ago

“After receiving my shoes they had the reduced price on them to be told they would not refund the difference .. £510 wasted”

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Posted 8 years ago

“Great service but Would be much better with free returns”

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Posted 8 years ago

“Great service and product”

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Posted 8 years ago

“Always efficient from start to finish, favourite place to shop for designer labels”

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Posted 8 years ago

“I love my shoes and when shopping in store the customer service was amazing.”

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Posted 8 years ago

“Fast delivery, quality items at discounted prices”

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Posted 8 years ago

“Item was ultra slim fit when I thought it was a standard fit. Post cost is extortionate too especially when I also have to pay again to return the item.”

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Posted 8 years ago

“Great Service all round”

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Posted 8 years ago

“it doesn't matter how much I buy , there's always something else I want”

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Posted 8 years ago

“Quick delivery Delivery Notification Services Thank you ~”

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Posted 8 years ago

“Perfect packaging, shipping fast, great!”

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Posted 8 years ago

“My order was delivered really quickly and well packaged”

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Posted 8 years ago

“Service good”

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Posted 8 years ago

“very happy with my item. the on line shopping was easy. my only thing i wasn't happy with is the p&p bit on the pricey side.”

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Posted 8 years ago

“Very easy site to order from very efficient and well organised.”

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Posted 8 years ago

“Great selection of designer clothing. Fast delivery. The item I ordered was too small so I exchanged it which was swiftly done”

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Posted 8 years ago

“Have shopped with cruise numouruos times before and no complaints at all also sister companies flannels and van mildert with same results even when returning goods”

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Posted 8 years ago

“Great service from start to finish and kept me updated”

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Posted 8 years ago

“Trainers were less than half price and delivered to the highlands in less than two days which is rare.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews