CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my purchase”

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Posted 7 years ago

“I am a regular customer with cruise flannels and van mildert buying for.my son.and.daughter I recently purchased trainers one boss and other.everyday puma but puma were in nd sports.and office.for.39.99 and I bought them.from yourself.and 45 plus postage and packing disappointed and will be shopping about it's annoying as I will be buying more trainers.etc.so.looking for the best deals”

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Posted 7 years ago

“My favourite website in this world. I have bought Sophia Webster, Gucci and Balenciaga items from this website at the best prices I could find without having to question their authenticity. If you care about 'new season' items and want a discount, this really isn't the place for you but as for me, who likes what I like irrespective of season, this is my go to website. The only thing I hate is the £6.99 delivery charge but I will deal with it. I also haven't had to return anything to them so I don't know what their return policy is or how it works.”

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Posted 7 years ago

“Disrespectful store”

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Posted 7 years ago

“Rubbish sent wrong colour of order and when sent to return cost more for delivery again and didn’t even have the colour I wanted anymore. Dissapointed.”

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Posted 7 years ago

“Authentic Quick Shipping Best Price”

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Posted 7 years ago

“Love Cruise ! Just think the postage charges are too high”

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Posted 7 years ago

“Cruise are fantastic shops specially the mail it’s so good the way they update u till u get it ur stuff it’s just a peace of mind no worries at all and the material of clothing and the shoes I really love it ..... cruiser please don’t change keep it that way , every day am still on ur website”

CRUISE 5 star review on 7th October 2018

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Posted 7 years ago

“Great products and great price. Super fast delivery. Have recommended to family and friends”

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Posted 7 years ago

“Item ordered out of stock. Surprised to see still being advertised”

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Posted 7 years ago

“Good Customer Experience . 👍 Easy to navigate website. Delivery was quick with continuous delivery updates by Email and Text message. My trousers arrived in great condition and they fit perfectly. I’ll be returning as a customer.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“El envío ha sido muy rápido , con una funda de la prenda y la prenda es perfecta, volveré a comprar”

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Posted 7 years ago

“I think if you improve the shipping service for international customer, it would be better”

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Posted 7 years ago

“Order deliver quick pleased with goods”

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Posted 7 years ago

“Exceptionally good, promt service and the items were fantastic. Thank you.”

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Posted 7 years ago

“Hello dear C I accutly sent them back, cuz size of both was Big !! But anyway thank u . Br”

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Posted 7 years ago

“Hi love the shoes although the wrong size has been sent out and thread is taring on seem still usable but would expect higher service inspection prior to shipping them ! Thanks”

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Posted 7 years ago

“Great service and shipping.”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews