CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience, delivered ahead of schedule and packaged very good. Will purchase again”

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Posted 8 years ago

“Got my purchase the next day.. just In time for my birthday Thank you”

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Posted 8 years ago

“Never ordered from Cruise before as there's a shop in my city centre but I must say that I wouldn't think twice about it. My Valentino's came well wrapped and protected which shows that they care about the product and how it's been delivered. Top stuff guys. Must say though £5.99 for delivery is a bit much however that's a minor issue. Cheers”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Order despatched next day, such an easy process. Delighted with my purchases.”

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Posted 8 years ago

“Ordered made on Dec 15 got only one email from website till I asked where my order because took long and never hear anything since I place order then they just send me another email . Shipping took long and didnt tell anything”

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Posted 8 years ago

“£6.99 for delivery was a bit exspensive. Can’t fault the product though.”

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Posted 8 years ago

“Change your delivery company! I paid over £9 delivery last week sometime and I’m still waiting”

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Posted 8 years ago

“I was kept up to date with the order so I knew exactly where and how long it would take my parcel to reach me.”

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Posted 8 years ago

“Very easy to order and items were here very quick well impressed”

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Posted 8 years ago

“Very happy with the quality and the service is excellent.”

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Posted 8 years ago

“I have been buying from cruise for many years now and They have never let me down! Best shop to buy online without a doubt!!!!”

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Posted 8 years ago

“The order was delivered promptly following the placing of the order, my only slight grumble would be to look at free delivery with orders over a certain amount.”

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Posted 8 years ago

“Order processed quickly”

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Posted 8 years ago

“everything ok, fast shipping, good stuff”

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Posted 8 years ago

“Found the pair of shoes I had been lusting after, great price, in their sale. Delivered promptly. Delighted.”

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Posted 8 years ago

“Easy and fast process although extortionate delivery price considering the amount spent.”

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Posted 8 years ago

“Very quick delivery for a great quality item for a good price”

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Posted 8 years ago

“Great customer service, lovely fast delivery”

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Posted 8 years ago

“After spending nearly £1800 you have a sale of 50% off. There was nothing on your website informing if an imminent sale when I ordered. I feel that this is not the way to keep customers especially if they are spending a lot of money”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews