CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivers on time, great packagin”

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Posted 8 years ago

“Very well priced and fast delivery!!! 👍🏾”

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Posted 8 years ago

“Hi was good delivery. Only one problem. I was ment to get chain with the denims I bought. Didn't receive it.”

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Posted 8 years ago

“I was disappointed to see I couldn't pay for next day delivery. I was expecting the parcel in 6-7 working days but was over the moon when it came the next day”

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Posted 8 years ago

“I used CRUISE for the first time and the product and quickness of delivery was what I expect from a website selling quality clothing”

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Posted 8 years ago

“Item purchased was half price therefore excellent value. Also, fit was perfect. Delivered within 2 days especially at this time of year with Christmas post was very good. Would recommend.”

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Posted 8 years ago

“All items delivered on time and we'll packaged within a nice cruise fashion bag.”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Jeans cost £100.. but there was a label on them for £85 ...they were lower price instore too... i emailed them and got the reply that it must have been a mistake in warehouse ..despite telling them about instore price ..and i could send them back . Wont be ordering from cruise again”

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Posted 8 years ago

“I tried on a Jacket in Manchester that I really liked, but they did not have my size, so I tried my size in another colour and it fitted perfectly. When I returned to Aberdeen I found it on the Cruise website so ordered it and had to pay £6.95 postage which is unusual when the item cost £280.00, usually this is free. When I received the item it was too tight over the chest and baggy at the bottom, so had to return it which cost another £3.90. So in total I have spent £10.85 on an item that I didn't keep, because the size was incorrect.”

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Posted 8 years ago

“Arrived as expected think delivery charge for items over £300 could be included”

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Posted 8 years ago

“delivery prompt and packaging excellent”

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Posted 8 years ago

“The website was easy to navigate, and for choosing standard delivery of 6-7 working days it got here in two days. Excellent Service keep it up and I will return to purchase again!”

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Posted 8 years ago

“The best designers shop with finest products!”

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Posted 8 years ago

“prompt processing of order”

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Posted 8 years ago

“Hello. I am still Waiting for my products. The processing and transport took long time. I hope that products will be Ok.”

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Posted 8 years ago

“Fast delivery but need to do free delivery! £6 when I've just spent £250 with you isn't on”

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Posted 8 years ago

“Good service and got the product I've wanted”

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Posted 8 years ago

“Great range of designer brands and good sale prices too!”

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Posted 8 years ago

“Delivery of my item was quick like normal, came in just over 24 hours 🤙🏼”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews