CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed of delivery was exemplary. Ordered Sunday arrived Tuesday am. However the cost of delivery and return in this case shoes that didn't fit was prohibitive. £18”

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Posted 8 years ago

“Next day delivery option, well package no chance of damage. DPD great couriers”

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Posted 8 years ago

“I’m so pleased with my new dress from Cruise... Bring on the lazy summer days...”

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Posted 8 years ago

“Got my T-shirt the next really quickly and love it.”

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Posted 8 years ago

“Arrived on time . Still not happy with cost of delivery.”

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Posted 8 years ago

“I always have exellent service and things arrive as promised and well wrapped with no damage. I buy all my clothes from your store because of the good quality.can be relied on.”

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Posted 8 years ago

“Found the Kenzo top that I was looking for! Speedy delivery, also. Thank you.”

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Posted 8 years ago

“Last order I ordered two jackets. One was damaged and the other the wrong size. This order I ordered another 2 jackets however someone included a dirty duster with my order. Jackets will be returned.”

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Posted 8 years ago

“Delivery came on time”

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Posted 8 years ago

“The jeans I purchased are an excellent quality and although expensive well worth the cost”

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Posted 8 years ago

“Superb customer service & quick next day delivery when ordering online.”

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Posted 8 years ago

“reasonable price, quick delivery”

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Posted 8 years ago

“Quick delivery and was kept updated with the progress of my purchase.”

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Posted 8 years ago

“Very professional from start to finish spot on !! superb range of stone island 😊”

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Posted 8 years ago

“9 items on the order. 1 pair boss trainers missing. Emailed and was told it was picked. Sent a picture of the packaging including weight which would show it was light and have been ignored for 7 days since then despite several emails because I needed these for a certain day. Disgusting service! And essentially theft of my money as it stands! Joke”

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Posted 8 years ago

“Great item fast delivery”

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Posted 8 years ago

“Timeline of delivery and return”

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Posted 8 years ago

“I am delighted with your online service, exchange and returns policy..”

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Posted 8 years ago

“Gave me a great price and got my item the next day.”

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Posted 8 years ago

“A1 service im happy To deal with !!!”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews