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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
“great quality of product”
Helpful Report
Posted 8 years ago
“Fast delivery and great quality clothes xx”
Helpful Report
Posted 8 years ago
“We went to the shop in Newcastle the shoes my wife wanted were not in her size the assistant told us that the system was showing them in stock and advised to order them online. They arrived two days later excellent.”
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Posted 8 years ago
“Postage was very quick especially after a bank holiday.”
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Posted 8 years ago
“Fantastic company to deal with”
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Posted 8 years ago
“Quality and prompt delivery 👍🏿”
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Posted 8 years ago
“As i am living outside the U.K I should have the items without tax free of the U.K because i aslo pay my country tax free 10% when I receive my items I hope you remove the tax free like harrods and selfridges and other website. Thanks”
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Posted 8 years ago
“Helpful staff and good variety of clothing brands to choose from”
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Posted 8 years ago
“Cruise have a very easy to use website, notifications are really good, products sold are very varied, and it’s always good to be sent discount offers for those items you have had an eye on. Happy to shop online with Cruise”
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Posted 8 years ago
“Ordered a CPcompany baseball cap and arrived very quick. Also the fit & quality is perfect”
CRUISE 5 star review on 11th May 2018
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Posted 8 years ago
“Fast delivery!!”
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Posted 8 years ago
“Good clothes”
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Posted 8 years ago
“Fast efficient service.”
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Posted 8 years ago
“Overall fantastic!”
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Posted 8 years ago
“got an excellent deal on a moncler hat with 20% off, with quick delivery!!”
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Posted 8 years ago
“Fantastic delivery service to match the great offers”
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Posted 8 years ago
“Quick next day delivery”
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Posted 8 years ago
“Ordered a belt and was sent the wrong 1 will not order online again”
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Posted 8 years ago
“Excellent quality at a fantanstic price”
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Posted 8 years ago
“Paid £9.99 for next day delivery and didn't receive the parcel until 4 days later, very disappointed will order from a more reliable company next time”
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews