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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Fast delivery and great quality clothes xx
Helpful Report
Posted 7 years ago
We went to the shop in Newcastle the shoes my wife wanted were not in her size the assistant told us that the system was showing them in stock and advised to order them online. They arrived two days later excellent.
Helpful Report
Posted 7 years ago
Postage was very quick especially after a bank holiday.
Helpful Report
Posted 7 years ago
Fantastic company to deal with
Helpful Report
Posted 7 years ago
Quality and prompt delivery 👍🏿
Helpful Report
Posted 7 years ago
As i am living outside the U.K I should have the items without tax free of the U.K because i aslo pay my country tax free 10% when I receive my items I hope you remove the tax free like harrods and selfridges and other website. Thanks
Helpful Report
Posted 7 years ago
Helpful staff and good variety of clothing brands to choose from
Helpful Report
Posted 7 years ago
Cruise have a very easy to use website, notifications are really good, products sold are very varied, and it’s always good to be sent discount offers for those items you have had an eye on. Happy to shop online with Cruise
Helpful Report
Posted 7 years ago
Ordered a CPcompany baseball cap and arrived very quick. Also the fit & quality is perfect
CRUISE 5 star review on 11th May 2018
Helpful Report
Posted 7 years ago
Fast delivery!!
Helpful Report
Posted 7 years ago
Good clothes
Helpful Report
Posted 7 years ago
Fast efficient service.
Helpful Report
Posted 7 years ago
Overall fantastic!
Helpful Report
Posted 7 years ago
got an excellent deal on a moncler hat with 20% off, with quick delivery!!
Helpful Report
Posted 7 years ago
Fantastic delivery service to match the great offers
Helpful Report
Posted 7 years ago
Quick next day delivery
Helpful Report
Posted 7 years ago
Ordered a belt and was sent the wrong 1 will not order online again
Helpful Report
Posted 7 years ago
Excellent quality at a fantanstic price
Helpful Report
Posted 7 years ago
Paid £9.99 for next day delivery and didn't receive the parcel until 4 days later, very disappointed will order from a more reliable company next time
Helpful Report
Posted 7 years ago
I don't feel spending £6.99 on standard delivery is fair on a purchase of £130, most companies do the same delivery for free on orders over £60 or standard £3.99, puts me off odering again
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews