CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. My boots arrived quickly and beautifully wrapped, as usual.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Quality garms, would place so many more orders if the postage weren’t so much”

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Posted 7 years ago

“Fast shipping. Great service ! 5 stars!”

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Posted 7 years ago

“Love this site excellent value for money an very easy to use”

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Posted 7 years ago

“I think it should be free shipping over a certain amount spent just like most other online companies.”

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Posted 7 years ago

“My Birthday 20% didn’t apply to certain items and I also find it unacceptable that returns are not free or can’t be taken back to store”

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Posted 7 years ago

“My items were neatly packaged and arrived as scheduled within a couple of days. I am delighted with my 2 sweatshirts which fit me perfectly well.”

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Posted 7 years ago

“I had sent an email nearly a week ago about my order I received and still have no reply. I bought a top and it’s dirty and still had the metal alarm tag, I was horrified as it was a gift and didn’t see it till my partner opened it”

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Posted 7 years ago

“Its so easy to order stuff on here and very fast delivery”

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Posted 7 years ago

“Expensive shipping and return”

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Posted 7 years ago

“Fab clothes. Delivery is expensive tho!!”

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Posted 7 years ago

“First class products and service. Will use again and would recommend to others.”

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Posted 7 years ago

“Quick delivery and the clothes fitted bar the jacket which was too large. Good service”

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Posted 7 years ago

“Speed of service, easy use of website”

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Posted 7 years ago

“I had received my parcel very quickly just few days after I placed order.”

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Posted 7 years ago

“Good quality clothing and good sales”

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Posted 7 years ago

“Top arrived within time stated and was great quality. My 12 yr old son loves it! First time I have ordered from Cruise online. Would definitely do this again.”

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Posted 7 years ago

“Excellent delivery service always on time or before , first choice when it comes to clothes shopping online.”

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Posted 7 years ago

“great quality of product”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews