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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 10th April 2026
Sebastian Zimmermann
CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
50
Anonymous
Anonymous  // 01/01/2019
Great product everything always comes lovely wrapped
Helpful Report
Posted 7 years ago
I bought a T-shirt and I’m very happy with the quality and shipping time
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Posted 7 years ago
Quick delivery and item delivered as ordered, great service šŸ‘
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Posted 7 years ago
Love the variety at cruise and the 20% off every year for your birthday. Also the sales are fab.
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Posted 7 years ago
Great shop being goin there from a was a kid 12 then 38 now one of only a few shops I'll pick stuff at for bits of designer clothes but buy sneakers else wear plus on line sites to fact a just spent over 600 bucks online 4days ago but y3 hoodie got was about 3times to big and got nice kenzo beanie hat which is far to big in a have quite a large head but still dose not fit in all stuff got bought was looking forward to the hat most a sent the y3 hoodie bck but my mum forgot to put hat in bag help me out reagding this cheers .
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Posted 7 years ago
Brilliant service and deliveryx
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Posted 7 years ago
Easy ordering process and prompt delivery. Would definitely purchase fro. Cruise again
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Posted 7 years ago
Good store but expensive delivery charges and no free return service, also high value clothing is not packaged very well.
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Posted 7 years ago
Great quality clothes fantastic customer service
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Posted 7 years ago
Excellent service
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Posted 7 years ago
Good choices but when items aren't suitable that you've bought online, it's a real hassle to return them as you can't return them to a store and it's expensive to send back.
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Posted 7 years ago
Fantastic service quick returns and exchanges. 5*
Helpful Report
Posted 7 years ago
Excellent service
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Posted 7 years ago
Good service and fast delivery
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Posted 7 years ago
Amazing!
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Posted 7 years ago
Very impressed phoned order 1 day received goods the next day by 1 30 pm I did pay extra for the delivery as it was a birthday present thank you
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Posted 7 years ago
Ease of ordering and ease of return process and follow up communication. Simples!
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Posted 7 years ago
Great service very well packaged will use again fantastic range of clothing always keep you updated on your purchases
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Posted 7 years ago
Excellent and fast delivery. Will do more shopping here
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Posted 7 years ago
Easy to order super fast delivery , great customer service
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews