CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery.”

CRUISE 5 star review on 11th December 2017

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Posted 8 years ago

“Easy to use and order online . Prompt delivery , overall excellent service. .”

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Posted 8 years ago

“I love shopping online and In store at cruise. Love the fashion & brands”

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Posted 8 years ago

“Deliveredquicker than expected and was able to tell me the time of arrival of parcel.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Nothing wrong with the item but your postal costs are shocking.would have cost less money on diesel driveing to collect item. I have had bigger parcels delivered from further for less .wont use again for said reason.”

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Posted 8 years ago

“Very good service. Great delivery, only one point I would make is maybe make it free delivery. After spending over £200 it was £6.99 for delivery, would have expected it to be free.”

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Posted 8 years ago

“Very happy never sent anything back”

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Posted 8 years ago

“Excellent service, shipping and packaging was 5*”

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Posted 8 years ago

“Ordering very easy and delivery very quick. Love the packaging too.”

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Posted 8 years ago

“Delivery charge always puts me off ordering but I must say you pay for the service and it's always arrives the next working day and well packaged.. Thank you”

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Posted 8 years ago

“Order came after 3 days very happy”

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Posted 8 years ago

“Great products, great prices, great service. Enough said”

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Posted 8 years ago

“Easy to navigate website, great selection of items to choose from, delivered within 3 days. Would definitely use again”

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Posted 8 years ago

“Every thing went as smoth as I dreamt about.”

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Posted 8 years ago

“Cruise, Newcastle, has become very poor over the last year. The selections of clothing are decreasing and it does not have the same class that it used to”

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Posted 8 years ago

“Order was the wrong colour so had to send it back. Paid £6 delivery then £8 to return 😫 Found right colour on a different online shop with free delivery and returns, wish I had ordered here first. Maybe you could look at your prices for delivery/returns policy. Thanks”

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Posted 8 years ago

“The quality of the products and brands available is fab. The delivery times and packaging of items are amazing. Web site is really easy to navigate. Great customer services. Thanks 🙏🏼”

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Posted 8 years ago

“Perfect delivery timing and and could tell products packaged with time and care . Excellent as always”

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Posted 8 years ago

“The quality of clothes”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews