Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,477 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted Currys just before Christmas about a faulty hoover which was out of warranty. I expected to be fobbed off and told nothing could be done but was pleasantly surprised by Currys response. They phoned very promptly and apologised for the faulty hoover, they couldn't repair or replace as hoover warranties only run 12 months but they were prepared to refund a good proportion of the original price toward a replacement, they even refunded to my bank rather than a credit note I could only spend with them. Very impressed with level of customer service and prompt resolution, definitely five stars”

Helpful Report

Posted 6 years ago

“We have visited the bromborough store on a number of occasions and our recent purchase of our tv we were served by Joel he was very helpful and knowledgeable on the tv department. We then called back to purchase leads for the tv we had great advice off Richie who was extremely helpful and knowledgeable about numerous products. We called back a few weeks later to purchase a game console we were very grateful to again be served by Richie as we knew we were getting the best advice. whilst my husband was purchasing the game console, I went on to look a shark hoover the guy on the hoover section gave me a brilliant demonstration ( sorry didn’t get his name) but he gave such a good demonstration I purchased the hoover also. Thank you to Richie, Joel and shark hoover demonstrator. We will no doubt be back for more purchases and would not hesitate to look especially Richie as he seemed to understand the all products. Thank you again”

Helpful Report

Posted 6 years ago

“We called to the bromborough store we were served by Richie who was first class with his knowledge. we purchased an Alexa we were served by victor who found us the last one in store thank you so much to Richie and victor for your professional advice and quality service.”

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Posted 6 years ago

“Great steam irons love the new device”

Helpful Report

Posted 6 years ago

“The customer service in the Grantham store is second to none. The staff go out of their way to help us and make sure that we are satisfied with our purchases. We buy all our electrical items from this store and this is because the staff are so helpful, knowledgeable, courteous and friendly. The Knowhow team must not be forgotten and are equally efficient and extremely helpful. The young lady serving us today was very knowledgeable about the washing machines and spent time explaining different aspects to us. This store deserves 10 out of 10 in every way. I would not hesitate in recommending Currys Grantham to anyone who may ask about it.”

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Posted 6 years ago

“Brilliant my TV broke 24th of December got it back in working order on the 2nd of January the workmen were fantastic on time and did a great job”

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Posted 6 years ago

“Went to Currys in Hove, was served by Jensis. She was brilliant, spent hours with us explaining things regarding X box, watch and sky packages. Would highly recommend, couldn't do enough to help.”

Helpful Report

Posted 6 years ago

“Went into the Stirling store today with printer not working after a paper jam. The knowledgable gentleman in the know how department was very helpful in advising how to check the operation. I took the printer home, gently cleaned the innards with a vacuum cleaner, reset the printing inks, and hey presto, it works again. This is despite having purchased the printer from John Lewis. I will definitely be back to this store for my next purchase.”

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Posted 6 years ago

“Lots of choice and helpful staff”

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Posted 6 years ago

“Just bought my TV on Currys and its just really easy and helpful. They send you updates about your order by text.”

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Posted 6 years ago

“Good selection of smart tech, good pricing and easy to view and buy”

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Posted 6 years ago

“They were super quick at delivery”

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Posted 7 years ago

“Ordered tv on black friday arrived early sunday morning. nice delivery drivers, called before coming top price and the sales guys in the shop were great.”

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Posted 6 years ago

“SERVICE WAS AS GOOD AS YOU CAN GET. Product features explained clearly and finance offer arranged quickly. No Hassle shopping.”

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Posted 6 years ago

“Excellent advice and service”

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Posted 6 years ago

“Ordered online 2 days later item delivered. Fast and efficient service.”

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Posted 6 years ago

“Prompt and timely delivery”

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Posted 6 years ago

“Great deals, great customer service, speedy delivery! Thank you”

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Posted 6 years ago

“My order was for a Television Set from Curry's PC World on line on the 07/11/18 received TV on the 08/11/18. Wonderful service well done.”

Helpful Report

Posted 6 years ago

“First Class Products at Competitive Prices.”

Helpful Report

Posted 6 years ago

Currys is rated 2.0 based on 3,477 reviews