Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.97

2.0 Rating 3,509 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,509 reviews

Shipping & Delivery
Delivery Methods	Courier

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 20th September 2025

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Currys 1 star review on 3rd September 2025

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Currys 1 star review on 31st August 2025

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121

Anonymous

Anonymous // 01/01/2019

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“Purchased a Shark Vacuum Cleaner. Customer service was very good and happy with the product.”

Helpful Report

Posted 5 years ago

“Bought a washing machine on the 8th May, the machine is over heating the engineer came out and said it needs replacing, told me to get in touch with Curry’s for a replacement, have tried for a weeks to get in touch with Curry’s, without success, they are the worst company I have ever dealt with, I will never shop with them again.”

Helpful Report

Posted 5 years ago

“On the 28th may this year my dad ordered a american style fridge freezer at the cost of £530 he was charged for to he also paid £40 Next day deliveryanyway they only left us with the one saying a refund would take 5 days well he is still waiting then after plugging the new one in well it didnt work and after numerous phone calls on hold for 2 hours a time then to be cut of even live chat was a joke your customer service is the worst i have ever come across my dad needs his refund and a replacemant asap as he has to keep is medication at a temp he is forced to put his meds in a fridge thats used for fishing maggots this is unacceptable and yoy need to sort this befire i take it further”

Helpful Report

Posted 5 years ago

“ordered washing machine fitted and old one removed.It arrived but they said couldnt fit and would leave on doorstep. As I,m 75 I said no and they took it away.I asked for a refund.Since then I have sent 13 e mails and received 13 automatic replies telling me they will respond in 6 days.Nothing from them at all so I have now got barclaycard on the case for a refund.Will NEVER deal with currys again !!!”

Helpful Report

Posted 5 years ago

“I cancelled my order 3 weeks ago (CUR2076734650) and no one has contacted me about the refund, even though I was told - what can I do????? Just to confirm - my order was NEVER delivered as it was cancelled (confirmation on text message received). I was told you would get in touch with me within 5 days and no one did, and I still haven't received the refund. PLEASE HELP!”

Helpful Report

Posted 5 years ago

“Very impressed with the guys, Scott and Jim. Whom has just delivered our fridge freezer and washing machine.”

Helpful Report

Posted 5 years ago

“Permit me to introduce this life saver Lexington Law is so frustrating because I was with them for 3 years and my score only jumped by 20 points, only 3 items got deleted but when I got introduced to Rock Base Credit Repair, my instincts told me this is the solution to my credit profile. My instincts never lied and they really got me 835 FICO score before 4 weeks as promised. Quickly contact ROCKBASE AT PROTONMAIL DOT COM”

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Posted 5 years ago

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Shocking. Amazon have absolutely nothing to worry about with these clowns. If you're not bothered about customer satisfaction then your in the right place. Absolutely S××t”

Helpful Report

Posted 5 years ago

“purchase tv online,was told it had now tv capability,which it didn't unable to return it. phoned emailed, used there site been trying now for 5 weeks emailed phoned”

Helpful Report

Posted 5 years ago

“I attempted to order a device and received a system error message and so I tried again using a different browser...same again. OK, I'll order it via another supllier...minutes later I receive two order confirmation emails! Called today and waited 91 minutes to get through to their Customer Service Department! Then I receive this... Dear Customer, I was concerned to learn that you wish to cancel your order. Our systems show that your order has now been dispatched and I would like to offer you the following options for returning the unwanted goods. Firstly, the goods may be returned to your local store where a refund can be arranged, providing you have your receipt, (if item is stocked in store). Secondly, If you contact us on 0344 561 1234 we can arrange for collection. Finally, if the delivery is refused, the goods will be returned to us and a refund will be automatically processed. Refunds will be credited as soon as the goods have been received in our warehouse, which may take 7-10 working days. Please note you will not be able to refuse delivery of Royal Mail parcels so these will need to be returned to store or collected. Shocking service. I honestly will never use them again.”

Helpful Report

Posted 5 years ago

“On the 21st of April 2020 I ordered KENWOOD - KSBSX17 American-Style Fridge Freezer, on watching curries online videos for delivery inform me that this fridge freezer would be delivered to the room of my choice this was the main reason I ordered. everything was going well delivery day coming ring at the door and that’s where it was left dumped outside the front door delivery driver refusing to coming in even though I was informed by curries it will be delivered to the room and my choice. I contacted resolver on the 26th April 2020 and so far Curry’s as not replayed.”

Helpful Report

Posted 5 years ago

“Paid for a Saturday delivery nothing all day not even a call from Curry's with some pathetic excuse although bi did I have a call the day before the failed delivery trying to sell me an extended warranty? Put the sales team in the lorry delivering they are more efficient.....”

Helpful Report

Posted 5 years ago

“Absolute disgrace. Ordered a set of headphones to be delivered in 48 hours. Royal Mail returned them to store as they were not addressed properly. 14 days later, still no delivery so official complaint made. Surprise surprise - no reply. I paid through PayPal so have asked for a refund - NEVER AGAIN”

Helpful Report

Posted 5 years ago

“Received faulty laptop. It’s been nearly 4 weeks now and after many hours and days trying I have not been able to speak to anyone to get it replaced. I thought I was safe buying from a big company, how wrong I was. I should have checked all the bad reviews they have before buying. Maybe they should spend less on tv adds and more on customer service. Avoid this company. I have lost over £800 to them and have no way to get it back.”

Helpful Report

Posted 5 years ago

“I was issued with some codes for… I was issued with some codes for replacement of goods that were unrepairable. These can not be used on line so was told eventually after 5 hours of telephone conversations that gift card codes would be issued in place of original codes. Was told that an email had been sent to relevant department and I would have codes by my birthday in 2 days. Warned it could take up to 72 hours and to keep an eye on email, junk etc. 7 days later, 4 emails, 7 more calls over 4 hours and still no codes. Every single person of the 13 people I spoke to TOLD ME SOMETHING DIFFERENT. The service is absolutely ABISMAL. Worst customer service I have ever come across in my 53 year. Avoid Currys PC World like the Plague !!!! Their Tech Guys are hopeless too and have lost a number of our appliances. They don't treat your appliances with care once they take them away. I have had my laptop put into the cab on the truck dashboard or seat more times than I care to mention. You get put on hold for ages and then they cut you off so you have to start all over again with another incompetent person. Can not think of one good thing to say about the tech guys or Currys PC world 'customer Service' they do not know what Customer Service is....all you ever get if "I can only apologise !" I do really think that is all they can do !!!!!”

Helpful Report

Posted 5 years ago

“Terrible! After paying for a care plan for a year, they couldn't repair my faulty computer for over a month. Then they tell me to pay for the computer part myself and I would receive a refund. After going back and forth for a few more months they send me a cheque in the wrong name (rendering it useless). It's been nearly a year now and every time I call it's a long irritating waste of time on the phone only for them to send a wrong name cheque again. Not a trustworthy company at all. They clearly couldn't care less about their customers. Avoid and avoid wasting your money on their care plan scam!!”

Helpful Report

Posted 5 years ago

“I recently returned a kettle I bought from Currys, received an email from Currys on 15th of May that they have processed my refund & even after 12 days I am yet to receive my refund? Email them, no response from them, so rang customer service numerous time, operator offered to put me through the concerned department but left on hold with music or ringing tone? Longest I agave stayed was 01 hour & 32 minutes? Even after that they didn’t know what is happening with my refund? I don’t think I have ever had worst customer service then this. I don’t think I will ever buy from them again.”

Helpful Report

Posted 5 years ago

“item did not get delivered, can't get in touch with anyone at Currys. Customer Service is non existent. So no goods and no refund disgraceful I will never shop with them again”

Helpful Report

Posted 5 years ago

Currys is rated 2.0 based on 3,509 reviews