Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,708 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 27th September 2026

Brenda Vazquez Heredia

1966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, nice presentation, always good quality.”

Helpful Report

Posted 9 months ago

“Always a go to for cakes and sending foodies gifts”

Helpful Report

Posted 9 months ago

“I have ordered cakes and brownies, they arrive well packaged and have all been delicious. I really appreciate the loyalty points and enjoyed the discounts and extra things it brings ☺️”

Helpful Report

Posted 9 months ago

“Great customer service and great cakes!”

Helpful Report

Posted 9 months ago

“Tasted dry and artificial”

Helpful Report

Posted 9 months ago

Thanks for sharing your thoughts. We’re sorry the cake didn’t hit the mark for you. Just to reassure you, all our cakes are still handmade with all-natural ingredients, just like we’ve been doing from the start. We’d love the chance to make your next experience more enjoyable. Please get in touch at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 8 months ago

“Great service”

Helpful Report

Posted 9 months ago

“Perfect gift to share the cakey joy!”

Helpful Report

Posted 9 months ago

“The delivery arrived the day after.”

Helpful Report

Posted 9 months ago

Thanks for your feedback. Our courier service isn’t a guaranteed day delivery, but we’d still love the chance to make things right. Please get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 8 months ago

“Allways fabulous”

Helpful Report

Posted 9 months ago

“The cake came as described and was well received by the celebrant. I was happy with the packaging of the chocolate disc and the cake was fudgy and moist. The packaging kept everything secure and the delivery arrived by noon on the day. I was able to use my welcome discount and it’s great you get free delivery over a certain amount Will definitely use for my next celebration”

Cutter and Squidge 5 star review on 9th December 2025

Helpful Report

Posted 9 months ago

“Have ordered cakes from Cutter & Squidge for the past few years and they are always great quality and well loved - the gift voucher made a great gift so the recipient could choose their own!”

Helpful Report

Posted 9 months ago

“My go to for ordering baked goods for friends. Thank you!”

Helpful Report

Posted 9 months ago

“The cake never actually arrived. It was for my son's first birthday living away from home, and it never arrived. Their customer service was SO bad, that they didn't even TRY to properly rectify this. It took them a week and many of my emails for them to even offer a refund. The birthday passed and I cannot go back and mark it with cake. But, to compound the problem with appalling customer service... I won't use them again. I have now been asked to revise this review. So, they want better reviews, but they never made any of this better. Maybe, do better, get better reviews?”

Helpful Report

Posted 9 months ago

Thank you for sharing your feedback. We’re very sorry your son’s birthday cake didn’t arrive as planned. Although we understand the replacement offer wasn’t suitable, we’re happy that our team could resolve the issue for you by issuing a full refund. Sometimes delays happen, but we’re always keen to make things right and hope we might have the chance to make your next experience more enjoyable. Customer Experience Team 🍰

Posted 8 months ago

“I ordered this cake for next day delivery, everything was perfectm”

Helpful Report

Posted 9 months ago

“Always buy a voucher during their Black Friday sales! Great deal!”

Helpful Report

Posted 9 months ago

“Always very happy with the quality of goods from this company.”

Helpful Report

Posted 9 months ago

“Great cake.”

Helpful Report

Posted 9 months ago

“Cake arrived promptly after order.”

Helpful Report

Posted 9 months ago

“My most recent order has not arrived (CS1163073). DPD claim the parcel was delivered without providing any proof. I am very disappointed.”

Helpful Report

Posted 9 months ago

We’re really sorry to hear about this and completely understand your disappointment. We haven’t been able to see any email from you about this order. Please do always reach out to our team — we’re here to support you and make things right 💛. You can contact us at hello@cutterandsquidge.com. Customer Experience Team 🍰

Posted 7 months ago

“Great selection, the brownies went down so well at our christmas party.”

Helpful Report

Posted 9 months ago

Cutter and Squidge is rated 4.6 based on 19,708 reviews