Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,139 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th August 2025

1883

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the cookies were good just came a bit melted and little harder than we expected.”

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Posted 5 years ago

“Yummy cookies, delicate and not too sweet. Some cookies arrived broken so it would be great if this could be remedied especially if being given as a present.”

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Posted 5 years ago

“Brought this as a Birthday present for my Aunt. She was over joyed with the hamper and said everything was delicious.”

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Posted 5 years ago

“Great offering from Cutter & Squidge. Recipient was really happy and enjoyed it. Only consideration for future development was to get the delivery on time as it missed their birthday. But re-delivery was done quickly and without fuss. Thank you!”

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Posted 5 years ago

“Delicious cake,great service!”

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Posted 5 years ago

“Very good service - I really enjoyed that I could follow the delivery driver throughout the day. The cake was delicious however it wasn't exactly how it is shown on the website. I would order for them again!”

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Posted 5 years ago

“I ordered a cake for my sister-in-law's birthday and the cake was delicious and delivered on time. Something that could be improved on is the cost of add-ons and changes. But I love Cutter and Squidge and have introduced you to family and friends.”

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Posted 5 years ago

“Good quality. Delivered on time. 4 stars not 5 as the scons were broken when they arrived. I guess due to the post but they should be better protected.”

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Posted 5 years ago

“Amazing quality cakes and delivered on time. Probably the tastiest birthday cake I've ever had. London courier prices are a little steep though.”

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Posted 5 years ago

“Easy to order and a lovely treat”

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Posted 5 years ago

“It would have been good to have something savoury in the package too. But all that was in there was delicious. Great service”

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Posted 5 years ago

“The process of ordering online from Cutter and Squidge was seamless and I was kept up to date on the delivery. The cake I ordered was the hazelnut cake. It was good but not spectacular, maybe I made the wrong choice.”

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Posted 5 years ago

“Easy to order and delivery perfect”

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Posted 5 years ago

“I ordered the Afternoon Tea,and although it wasn't delivered on the day selected, the Cutter and Squidge team were really apologetic and put a special delivery on the next day as well as giving a £15 voucher to spend on their store (which I happily used because I love Cutter & Squidge cookies). Thanks!”

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Posted 5 years ago

“The cake was delicious and the quality was amazing however I felt a little disappointed because the cake was a little different to what I saw on the website. The accessories on the cake were not the same which was what drew my attention in the first place. I would recommend and buy again because the cake was beautiful and everyone loved it. ”

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Posted 5 years ago

“The cakes were really good thank you so much. I would absolutely recommend. I will say that delivery was such a let down. 8am-8pm was such a wide delivery slot it this definitely could have been narrowed down closer to time as it appeared to be one van going along a delivery route in which our house would clearly be amongst the last. It would have been helpful to receive a narrower slot on the day. Then 15 mins before we got a notification and the cakes arrived at 9pm, which I did not have a problem with I just think expectations could have been much better managed. There was no apology from the driver either, which I understand probably had a long day. Thank you.i would still recommend the cakes”

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Posted 5 years ago

“Delicious cookie cake, everyone loved it. With our cake truffle balls it was hard to discern some of the flavours but they were still very nice.”

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Posted 5 years ago

“I purchased the variety box of cake truffles as a gift. Recipient enjoyed them, they arrived on time, well packaged and were tasty. The only disappointment was that there were only 4 different flavours included and not 6 as depicted in the pictures. Also they did not come with any information identifying the flavours included.”

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Posted 5 years ago

“My parents loved this - just a shame you couldn’t select the tea type at the time”

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Posted 5 years ago

“👍🏻”

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Posted 5 years ago

Cutter and Squidge is rated 4.6 based on 18,139 reviews