Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,849 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,849 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 1st June 2025

1879

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great 50th birthday cake for my husbands 50th.”

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Posted 1 year ago

“Got it as a gift for someone. quick delivery. Recipient said it tasted great too!”

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Posted 1 year ago

“Fantastic service, packaging and products. The recipient loved the chocolate brownies! thank you”

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Posted 1 year ago

“Nice service, nice box. Cake a little too sweet like the majority of western cakes. Japanese cake industry has it right ;)”

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Posted 1 year ago

“This was a hard review to write. My daughter told me the mini brownies that I ordered for her were amazing and tasted really good. She said they were better than others I had ordered from different providers. However, the delivery was extremely delayed and a second batch had to be sent out to her. The staff at Cutter and Squidge who helped me (Andrew and Bogdan) were very efficient, responsive and worked hard to get the delivery issue sorted. If I could I would rate the brownies 5 stars, the staff 5 stars, but the delivery issue, when I was ordering the product for a specific reason would have been a zero, therefore I have given it a 3 overall.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Sent as anniversary treat! I am told was delicious and consumed over 2 days!!”

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Posted 1 year ago

“Prompt customer service response”

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Posted 1 year ago

“Very easy to order and always extremely efficient. Great tasting brownies too”

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Posted 1 year ago

“nice cake but really small for the price !”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Great looking cake, easy ordering process. It did get delivered to the neighbour whilst I was home and no one knocked but that’s not on the Cutter team. One star down cos it was a tad too sweet. However, still great service and we will be ordering a third one in a few months! Thank you for delivering to my area!”

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Posted 1 year ago

“Loved this pistachio and passion fruit cake, delivered promptly in good condition and tasted just as expected. Will be ordering again.”

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Posted 1 year ago

“Delicious brownies and fast delivery”

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Posted 1 year ago

“Delivered quickly as a birthday surprise to my son, apparently they were very delicious cupcakes but rather small!”

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Posted 1 year ago

“Have ordered multiple times and never disappointed :)”

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Posted 1 year ago

“Every flavour was delicious and they were well received.”

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Posted 1 year ago

“Online ordering through to delivery was seamless. I had regular communication regarding my order and it was carefully delivered. Sadly it wasn’t for me but the person I bought it for said it was delicious and loved it. I would definitely buy again.”

Cutter and Squidge 5 star review on 31st October 2023

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Posted 1 year ago

“These brownies were nice but very very overpriced for what you got. I wouldn’t spent that again and that was with a discount!”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“As usual a delicious treat ! Very easy to order it and delivery on time ! Costumer services also excellent”

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Posted 1 year ago

“Really nice cakes and delivery very good as well.”

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Posted 1 year ago

“We were visiting from out of of country and ordered the chocolate squidge cake for our daughters birthday. We were so happy with the delivery service and even happier with the cake! It was absolutely delicious, moist and not too sweet. What a lovely cake. The entire process was so simple. Wish we had a Cutter and Squidge back home!”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,849 reviews