Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,531 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 25th October 2025

1911

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent for a vegan cake, but way too sweet for my liking. Looked very lovely though.”

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Posted 1 year ago

“Super helpful and delivered a wonderful hamper on time and great value for money.”

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Posted 1 year ago

“Ordered the mini brownie happy birthday box for my sister, she loved them! All flavours absolutely delicious! Would definitely recommend.”

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Posted 1 year ago

“Everything was excellent - from ordering process, communication, precise delivery to the quality and taste of baked goods. It was my gift to my daughter's BD and I live in America. Could not be smoother! Thank you very much! Maya”

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Posted 1 year ago

“The vegan spicy toffee cake arrived safely /perfectly packaged and on time and tasted divine Many many thanks”

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Posted 1 year ago

“I was quite hesitant to the idea of having a cake delivered home but I am absolutely amazed by this experience. More veg(eggless) options would be great !”

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Posted 1 year ago

“The delivery was right on time, and the cake was exactly as advertised.”

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Posted 1 year ago

“I recently had the pleasure of experiencing the impeccable services of Cutter and Squidge, London's premier all-natural bakery. Their commitment to quality is evident in every bite, making them stand out as a beacon of authenticity in the baking world. What truly elevated my experience was the exceptional customer service provided by Theo Mango, their customer satisfaction executive. When faced with an unexpected change in my delivery schedule, Theo went above and beyond, swiftly and graciously accommodating my request to reschedule the delivery. This level of attentiveness and flexibility speaks volumes about their dedication to customer satisfaction. Whether you're in London or anywhere across the UK, Cutter and Squidge is undoubtedly the go-to destination for delectable, natural baked goods and outstanding service. Highly recommended!”

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Posted 1 year ago

“I've ordered from you twice now and each time I've been told by the recipients that the packages were well presented and the goodies tasted delicious. All that's left is for me to order a treat for myself :-). Thanks Guys x”

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Posted 1 year ago

“Scrumptious and delicious and always beautifully presented - always something to look forward to and never disappointed x”

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Posted 1 year ago

“Nice gift & well received but very very short use by date”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Good produce and quick delivery. Excellent service.”

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Posted 1 year ago

“Absolutely adore Cutter and Squidge. We love the cakes, scones and brownies and have even visited their shop for a tea and a slice of something fabulous. Love the vegan options too!”

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Posted 1 year ago

“This selection was sent to my daughter as a birthday treat. She tells me that they were yummy”

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Posted 1 year ago

“Very pleased with the items in the aftrenoon tea. We bought this for elderly neighbours and they were over-joyed with it. Only downside was the delivery - it arrived one day early and delivered in late evening. The delivery person only rang the bell or knocked and did not wait very long then put it on the ground 6ft to the side of the front door took a picture then left. The picture taken could have been any one of many front doors in this area. No house number shown. The elderly people inside do not go out in the dark, and besides, they never use their front door.... therefore it could have been left lying there for a very long time. Any note or leaflet pushed through the door would not have been seen as they use inside door curtains. When I got the text that it had been delivered in such a manner, I had to go and look for it and inform them of the delivery. I realise that delivery may not be your resposibility, but this manner of discarding it at the front door, not handing it to a person and then calling it as delivered is preposterous. I even made a note on the delivery format to leave at number 21 if there was no answer... this was totally ignored. Other than that the afternoon tea was very good and and very much appreciated by the recipients. Regards, aly.robertson@btinternet.com”

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Posted 1 year ago

“Great service. They kept me informed and delivery was spot on.”

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Posted 1 year ago

“Excellent delivered on time and at short notice brilliant service”

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Posted 1 year ago

“Very pretty cake. Very tasty but a little bit too sweet for my taste. My daughter was very happy with it.”

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Posted 1 year ago

“easy booking & delivery”

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Posted 1 year ago

“It as easy to order our wedding cake and to arrange the delivery on time. They just made a small mistake in the cake and had the same flavours for the 2 tiers. We let them know and they gave us a voucher which we appreciate. The cake itself was delicious!”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 18,531 reviews