DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 687 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service”

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Posted 4 years ago

Hey, it is always a pleasure to work with you Sr.

Posted 4 years ago

“Very pleased with ordering a backlit bathroom mirror from the DLaguna website. Even more pleased with Customer Service when I had to make a last minute change to the order just before it left their warehouse. I was very disappointed when the mirror arrived damaged by UPS during shipment, but getting a new mirror shipped to us was easy and painless thanks to Matt in Customer Service.”

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Posted 4 years ago

Hi Daniel Thank you for the good vibes, it was great working with you, and the next time if you ever decide to purchase with us again I promise to give you a nice discount.

Posted 4 years ago

“The mirror looks very nice but is very pricy.”

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Posted 4 years ago

“Although the shipment was delayed due to uncontrollable reasons, the quality of the product is excellent.”

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Posted 4 years ago

“Liked fixture as well as service”

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Posted 4 years ago

We are really happy you like the item you purchased, and thank you very much for the positive review this really helps you are the best.

Posted 4 years ago

“I was very happy with the excellent service I received from DLaguna. The customer service rep Matt is fantastic. There was a small problem with delivery , he responded right away solved the problem and did so in a very friendly helpful way. I received the item and am very happy. I would order from them again for sure.”

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Posted 4 years ago

Hi Patricia It really make my day to hear, thank you very much for the positive vides. I hope you have a great rest of your week

Posted 4 years ago

“I was very pleased with ordering from DLaguna. I had a small issue with delivery and Matt, the customer service rep, was very helpful and extremely pleasant to help with the problem. He resolved it and the item arrived and is perfect! I would definitely order from them again. Excellent customer service!”

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Posted 4 years ago

“Shipping was fast and packaged very good. Very nice product! Thank you!”

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Posted 4 years ago

“Although I can't rate the item I purchased because we have not yet installed it, I can say that it arrived perfectly packed and in seemingly excellent condition. The communication was excellent, and I was aware of the status of my order at all times. Great experience.”

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Posted 4 years ago

“Thank by the prompt delivery”

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Posted 4 years ago

“Stool came just as pictured, well-packed and just what I wanted.”

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Posted 4 years ago

“Very quick and immediate shipping. Would definitely buy from again. Thank you!”

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Posted 4 years ago

“Great experience! Knowledgeable and very professional: thank you!”

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Posted 4 years ago

“Fantastic customer service. Since my order was delayed due to being out of stock I called customer service and the gentleman that I spoke to was honest. I decided to wait on the order and I got a small discount on the merchandise. I was impressed on how quickly the discount was placed on my payment. Great customer service”

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Posted 4 years ago

“Tks Matt for all your great help and patience . The lights look great”

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Posted 4 years ago

“The pathway lights are perfect...only needed every 10'...really like the adjustable light angle...and very very fast mailing from the west coast to the midwest”

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Posted 4 years ago

“Stunning. Price tag is tough but this is a show stopper - this medicine cabinet is beautiful. It is THE focal point of my bathroom redesign. Everyone that sees it loves it ~ you may see more orders! Well worth every penny!”

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Posted 4 years ago

Thank you so much for your kind words, Jillaine. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Posted 4 years ago

“Excellent customer service, Matt in sales has been consistently keeping me updated about the back ordered item in my order.”

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Posted 4 years ago

I'm super happy you liked your shelves! and thank you for your patience.

Posted 4 years ago

“Amazing led mirror. We love it”

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Posted 4 years ago

“My 7 foot bathroom mirror is gorgeous. It’s far exceeded my expectations and I would have no hesitation in recommending this particular mirror to anyone who wants to add some pizzazz to their bed bathroom.”

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Posted 4 years ago

DLaguna is rated 4.5 based on 687 reviews