Hi Glenys! Thank you so much for your lovely 5-star review! We're thrilled to hear that your granddaughter is pleased with her new leotard! It’s always wonderful to see our items bringing joy to dancers of all ages. We hope to see you both back for more dancewear in the future!
Warm regards,
Team Dancewear Central
“I searched for Scottish Country Dance shoes have a full length sole, the picture which accompanies the order has long soles, what I received were Ballet -short- shoes. Disappointed.”
Hi Elspeth,
Thank you for your review, and we're sorry to hear about the mix-up with your order. We understand how important it is to get the right shoes for Scottish Country Dance, and we apologize for any disappointment caused by receiving the incorrect style.
Your feedback is valuable to us, and we want to ensure you're happy with your purchase. If you have any concerns about your order or would like assistance, please feel free to reach out. We're here to help!
Best regards,
Dancewear Central
Hi there! Thank you for your amazing 5-star review! We're so pleased to hear that you loved your items and that your delivery was fast. Your support means everything to us, and we can’t wait to welcome you back again soon!
Warm regards,
Team Dancewear Central
“Easy to order on the website. The ballet shoes arrived by post very quickly.
The fit was ok although I have a pouch at the toes of empty shoe and the inner sole of the shoe is a bit uncomfortable under my big toe joint. it might be my wide foot shape needs to work into the shoe. I will try a sponge inner sole and see if it helps. The quality of the shoe is good value for the price.”
Hi there! Thank you for taking the time to share your experience. We're glad to hear that you found the ordering process easy and that your ballet shoes arrived quickly!
We understand that finding the perfect fit can sometimes take a bit of adjustment, especially with different foot shapes. It sounds like a sponge insole might be a great solution to enhance your comfort.
We appreciate your feedback on the quality and value of the shoes. If you have any other questions or need further assistance, feel free to reach out. Happy dancing! 😊
“Really nice qulaity, delivery and options.
It would be nice if they had more size options for people with larger feet e.g size 7, 7.5 and 8.
I really like the website. It very easy to used and find what you want.”
Hi there,
Thank you for the kind words and for the helpful feedback.
We’ll pass along your note about larger size options to our product team.
Warm regards,
Team Dancewear Central
“I love ordering from dancewear central! They are so quick with dispatches, and usually get my orders withing 2 days! The quality of the items is always spot on and have never had any issues! Plus love the free delivery for dance teachers 🫶”
Hi Samantha,
Thank you for your fantastic review! We’re thrilled you love the fast dispatch, the quality of the items, and the free delivery for dance teachers. If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
Hi Catherine! Thank you for your wonderful 5-star review! We're thrilled to know you found excellent value in our offerings. Your feedback inspires us to continue providing the best products for our customers.
Warm wishes,
Team Dancewear Central
Hi there,
We’re so glad you’re happy with the fast delivery, great quality, and competitive prices. Thanks for sharing your experience!
Warm regards,
Team Dancewear Central
“Fast delivery on most items. I didn’t think it was clear that one item was out of stock when I offered it, but were fast to respond when I contacted them about it. Items are reasonably priced and the quality is good for the price.”
Hi there! Thank you for your thoughtful review. We're thrilled to hear that you found our delivery fast and that you’re pleased with the quality and pricing of our items. We apologize for any confusion regarding the out-of-stock item, and we appreciate your understanding as we addressed your concerns quickly.
If you have any further questions or need assistance in the future, feel free to reach out. We’d love to help! Looking forward to having you shop with us again at Dancewear Central! 😊
Hi Mrs Rachel! Thank you for your review. We're glad to hear that your shoes arrived promptly and appeared comfortable. However, we're truly sorry to learn about the issue with the heel coming off. That’s certainly not the quality we aim for.
Your feedback is important to us, and we encourage you to reach out so we can assist you further. We hope to resolve this for you and ensure a better experience in the future. Thank you for your understanding, and we hope to see you back at Dancewear Central soon! 😊
“Totally disappointed roch valley canvas tapshoes came apart while fitting teletone taps, also i ordered both toe and heel teletone taps and a paid of tapshoes which when arrived the taps were a totally wrong size for the tapshoe, which was maybe my mistake but but surely this would be checked when selling to make sure they were fof these tapshoes”
Hello,
Thank you for sharing your feedback with us.
We are truly sorry to hear about the issues you experienced with your tap shoes and taps. It’s disappointing to learn that the shoes came apart during fitting and that the taps did not fit as expected. We understand how frustrating this must be for you, especially when you’ve placed your trust in us for quality products.
We take pride in providing the right items, and we acknowledge that checking compatibility is essential. Your comments will help us improve our process moving forward.
If you would like to discuss this further or if there’s anything we can do to assist you, please reach out to us with your order information.
We appreciate your understanding and hope to make things right for you.
Best wishes,
Dancewear Central
“Excellent service - considering the appalling delivery service suggesting they had called when we have proof no one came to deliver our purchase. However, we were very impressed by the kind and helpful staff who tried their best to locate and reroute our delivery. They also kept in regular contact with us. Thank you.”
Hi Julie! Thank you for your review and for letting us know about your experience. We're glad to hear you had a smooth ordering process, despite the delay with Royal Mail. We understand how frustrating it can be when things don’t arrive on time!
We appreciate your understanding and patience in this situation. If you need any assistance going forward, please don’t hesitate to reach out. We hope to see you back at Dancewear Central soon! 😊
