Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered pair of Hogl sneakers. Arrived as promised. Sadly not suitable and needed to return them. Customer Services were extremely helpful with a return query I had.”

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Posted 8 years ago

“Quick delivery, stunning boots cant wait till Christmas to get them.”

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Posted 8 years ago

“My husband has bought me these boots for chirstmas. Have tried them on and love them. So comfy and not too high. Can't wait to get them at Christmas”

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Posted 8 years ago

“Ordered a size 37, received a 41 Sent it back straight away and still no communication about refund 👎”

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Posted 8 years ago

Dear Claudia, I am sorry you received the wrong size boot. I will pass this onto the warehouse manager for him to investigate why this happened. I can see you have now been fully refunded earlier today by my colleague. As we were not aware of the mistake until we received your order back we had no way of rectifying this sooner. Once again I am very sorry for the inconvenience this caused and I do hope to see you shopping online with us again in the near future. Kind Regards Emma Customer Services

Posted 8 years ago

“Very prompt delivery. Only place on the net that had the shoes I wanted in my size. Nice letter accompanying the delivery.”

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Posted 8 years ago

“Love the quality, fast delivery.”

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Posted 8 years ago

“Comfy but still sexy :-)”

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Posted 8 years ago

“Quick delivery and always well packaged.”

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Posted 8 years ago

“Excellent website, good delivery service, buy with confidence.”

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Posted 8 years ago

“Love my boots, they are the best ever purchased.”

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Posted 8 years ago

“Absolutely love my boots and love how fast they reached me in Los Angeles, Ca. Best boots I have ever purchased, worth every dime !!!”

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Posted 8 years ago

“I recently bought some flip flops with jewels on and they are gorgeous!”

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Posted 8 years ago

“Daniel Footwear offered an item for Sale, took payment, confirmed payment, presented shipment and then suggested the item was out of stock. It wasn't, it was still on sale on their website for 67% higher price. I was told I could have 10% off the higher priced(identical item). I took my refund. If you come to their page from a Google Sponsored Ad(like I did), they won't honour the price.”

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Posted 8 years ago

Dear Alan, I am sorry we were unable to fulfill your order, at the time of you placing your order we were unexpectedly having a few web issues, which is why you were able to order this product when in fact it was out of stock. I can see it is showing on our website as still out of stock and if we do get more of these in we will change that status. We are more than happy to honor a price match given the item is in stock and comes from a reputable site, all we ask if you send us the link and screenshot of this to our help inbox email. Once again I am sorry we could not fulfill your order and I can see we have now fully refunded you for this and given you a discount off your next order online with us. Regards, Emma Customer Services

Posted 8 years ago

“Great quality footwear with an excellent online order/delivery service.”

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Posted 8 years ago

“Great personalised customer service experience. Went the extra mile by sourcing a product in my size.”

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Posted 8 years ago

“Loved my boots! Quality leather and very comfortable.”

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Posted 8 years ago

“Love the shoes. Arrived in 2 days!”

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Posted 8 years ago

“I ordered the Michael Kors phone case. It arrived promptly and I was kept informed of delivery. The item was very nice and was gratefully received by my sons girlfriend.”

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Posted 8 years ago

“I was allowed to order and pay for the goods which I was then told was not in stock and therefore I had to contact them to get a refund and still now they are available on the website for purchase for somebody to go through the disappointment I did”

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Posted 8 years ago

Dear Joanne, I really do apologise that you have experienced this with us. We were unexpectedly experiencing some web issues which is why you were able to order this shoe. I can see we have fully refunded you and given you a discount code to use with your next online shop with us. Once again I am very sorry this happened to you. We look forward to you shopping with us again in the near future. Kind Regards, Emma Customer Services

Posted 8 years ago

“A really good quality product”

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Posted 8 years ago

Daniel Footwear is rated 4.5 based on 5,838 reviews