“I had ordered a dress and faux fur shrug for my granddaughter to wear as a bridesmaid for her auntie. The shrug was rather small but was replaced with a larger size promptly. Unfortunately the dress for which I ordered size 12-13 years, arrived size 9 years!!
I returned it to the store in Leeds and received a refund. They were unable to supply the correct size. I was NOT happy about that. Fortunately I was able to purchase a suitable dress at a different store.”
“Got some things i was after, surprisingly they had more to offer instore than online. I filled my basket only to get to the checkout and over half items out of stock, dissapointed really as you spend hours searching at least i had an idea what i was looking for at the local store, i even found lots of sale bargains i hadn't seen online turned out to be a good shopping day after all. 7/10”