Debenhams Reviews

3.1 Rating 1,328 Reviews
52 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 24th November 2023
Lucinda Randolph
Debenhams 1 star review on 20th November 2023
JS
Debenhams 1 star review on 2nd November 2023
Clara
Debenhams 1 star review on 2nd March 2023
K/A
14
Anonymous
Anonymous  // 01/01/2019
Like the products I chose .
Helpful Report
Posted 6 years ago
Great prices, fast delivery and love the fact you don't pay for delivery if you spend a certain amount only downside is items are not always shipped together.
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Posted 6 years ago
I have a disability so online shopping is a real help to me. this week I have ordered twice online and also have been into your store and bought other Christmas gifts and the service has been good in all transactions. the only complaint I have is that there was only one design of boys pyjamas age (2 to 3) and 2 in the girls ( 6 to 7) and they weren't in the store which was very confusing. I bought some jumpers for myself and the same style was in 2 places with different shades in each. I didn't like the first shades and was leaving when I just saw 2 other colours and I bought one of them - not a very good way of displaying things.
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Posted 6 years ago
Good service and a wide range of products available.
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Posted 6 years ago
Same quality customer service as always really good
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Posted 6 years ago
reasonable price and good delivery services
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Posted 6 years ago
Ordered online, as always very prompt service
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Posted 6 years ago
My wife purchased a hand bag security tag was left on but company sorted it our satisfaction
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Posted 6 years ago
Quick delivery and very easy to return to store or by post.
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Posted 6 years ago
After missing out on a discount due to internet connection issues, their customer service team agreed to honour the discount which was great. Speedy delivery of goods. They need to allow use of more than 2 cards for payment though (e.g. 2x gift cards and Visa) as I had to place two separate orders.
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Posted 6 years ago
The choice of products and size options was great. Plus free delivery over £40 and simple efficient returns process. Only negative was some items (swimsuits) were a bit short in the body.
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Posted 6 years ago
Quick delivery and easy returns
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Posted 6 years ago
I needed to change my bespoke item order, and although it was a long-winded process they did ensure I was helped and left a happy customer. Also, the delivery process with Wincanton is second to none. If only all delivery services were that good.
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Posted 6 years ago
Very quick delivery on a order I made on Saturday - delivered on Monday. Easy ordering process. Have used them often and when I have had to return goods, it has been hassle-free.
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Posted 6 years ago
Tassimo Vivy were £100 but some dropped to £40. It's only 700ml tank and you're filling it after only 2 drinks. I had one previously that was at least twice the tank size and that machine cost less than £100. How times have changed. Wouldn't have paid £100 for it but £40 Was a good deal. Lovely tasting coffee.
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Posted 6 years ago
Good value
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Posted 6 years ago
Good range of clothing and prices but delivery could be better IMO. Will still shop here though because of the choice on offer.
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Posted 6 years ago
Good range of clothing and prices but delivery could be better IMO. Will still shop here though because of the choice on offer.
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Posted 6 years ago
I bought clothes and a blender at the same time and I received them very quickly. Everything I bought was value for money and I was very pleased with the products when they arrived.
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Posted 6 years ago
Good range to choose from with low price.
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Posted 6 years ago
Debenhams is rated 3.1 based on 1,328 reviews