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Debenhams Reviews

2.6 Rating 1,728 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“Excellent prices in blue cross sale,if you use Debenhams card you get loads of points and money off in store, and free delivery.”
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Posted 9 years ago
“Pleasant attentive staff.”
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Posted 9 years ago
“Wanted an embroidered denim jacket. Tried on masses found one in the shop but not in my size. Ordered online and hey presto arrived just in time for my holiday.”
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Posted 9 years ago
“Good value product and quick delivery”
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Posted 9 years ago
“Items arrived promptly and one, that wasn't suitable, was refunded back to me soon after it was taken back to the store.”
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Posted 9 years ago
“Quick delivery and a free voucher for click and collect - great service”
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Posted 9 years ago
“Helpful, polite and value for money”
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Posted 9 years ago
“Great service and experience on the Benefit counter”
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Posted 9 years ago
“Efficient and speedy when ordering on line - and I like the click and collect way of making purchases.”
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Posted 9 years ago
“Quick delivery good returns”
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Posted 9 years ago
“VERY HELPFUL”
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Posted 9 years ago
“The parcel was sent to the store and I was informed via email that my delivery was ready for collection. The items I had ordered were of a good quality. My only negative comment is the fact that each item came in a plastic bag and the underwear still had the hangers on them which I cannot use. It feel very wasteful!”
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Posted 9 years ago
“Buying holiday clothes, got a 10% reduction by paying with Debenhams card.”
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Posted 9 years ago
“My items were quickly delivered and although they weren't delivered together I received updates informing me when they would arrive.”
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Posted 9 years ago
“Siobhan at the Coventry branch-super helpful! You really know your stuff & gave us great customer service! veryhappycustomer”
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Posted 13 years ago
“amazing customer service from the Clarins consultant in Debenhams Hastings, she's ace!”
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Posted 13 years ago
“Great customer service from Debenhams :o)”
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Posted 13 years ago
“Now that's customer service! Free delivery and 10% off to say sorry. I like Debenhams more now than I did before they messed up my order.”
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Posted 13 years ago
Debenhams is rated 2.6 based on 1,728 reviews