Debenhams Reviews

3.1 Rating 1,331 Reviews
51 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 18th May 2024
Bettyna Olah
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 24th November 2023
Lucinda Randolph
Debenhams 1 star review on 20th November 2023
JS
Debenhams 1 star review on 2nd November 2023
Clara
15
Anonymous
Anonymous  // 01/01/2019
Pleasant attentive staff.
Helpful Report
Posted 6 years ago
Wanted an embroidered denim jacket. Tried on masses found one in the shop but not in my size. Ordered online and hey presto arrived just in time for my holiday.
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Posted 6 years ago
Good value product and quick delivery
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Posted 6 years ago
Items arrived promptly and one, that wasn't suitable, was refunded back to me soon after it was taken back to the store.
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Posted 6 years ago
Quick delivery and a free voucher for click and collect - great service
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Posted 6 years ago
Helpful, polite and value for money
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Posted 6 years ago
Great service and experience on the Benefit counter
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Posted 6 years ago
Efficient and speedy when ordering on line - and I like the click and collect way of making purchases.
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Posted 6 years ago
Quick delivery good returns
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Posted 6 years ago
VERY HELPFUL
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Posted 7 years ago
The parcel was sent to the store and I was informed via email that my delivery was ready for collection. The items I had ordered were of a good quality. My only negative comment is the fact that each item came in a plastic bag and the underwear still had the hangers on them which I cannot use. It feel very wasteful!
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Posted 7 years ago
Buying holiday clothes, got a 10% reduction by paying with Debenhams card.
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Posted 7 years ago
My items were quickly delivered and although they weren't delivered together I received updates informing me when they would arrive.
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Posted 7 years ago
Siobhan at the Coventry branch-super helpful! You really know your stuff & gave us great customer service! veryhappycustomer
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Posted 10 years ago
Now that's customer service! Free delivery and 10% off to say sorry. I like Debenhams more now than I did before they messed up my order.
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Posted 10 years ago
Great customer service from Debenhams :o)
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Posted 10 years ago
amazing customer service from the Clarins consultant in Debenhams Hastings, she's ace!
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Posted 10 years ago
Debenhams is rated 3.1 based on 1,331 reviews