“Quick delivery but would have preferred it to all come in one package instead of three different parcels, over a period of 3 days - I don't mind waiting for longer for this either! Easy returns process and relatively quick refund for unwanted items.”
“Turns out you can't return G-Star stuff to stores as they only sell it online. Wasn't told this by the first store clerk but the guy in the second store more than made up for it with some excellent service.”
“Quick delivery from online order, no problem returning shoes as colour not suitable and almost immediately refund to my card. Managed to find an alternative in store in sale which also made me happy.”
“Quick delivery of my product which I ordered online. The only thing I would say about the oxford street branch is that the female bathrooms are absolutely not up to standard in cleanliness.”
“Wide range of high-end cosmetics with good in store and online discounts, but website is slow and frustrating, Instore assistance is excellent (used Estée Lauder counter for foundation match) received loads of samples and a £5 off voucher. Good range of Dior products which are my favourites apart from Gerard cosmetics (mainly for their longevity) nearest Debenhams however is 20 miles away so do shop online mostly.”
“Just shopped at Guildford Store , no issue with service on cosmetics or Tripp Luggage good service,
However I enterted the store just before 5pm , thought I would have a capochinio before shopping , met with barrier enteranance to Costa , ask a member of staff could I have a capocinco, told rudely we are closed , sorry I said it’s 5pm , we are closed .
I do think you should review your policy with your concessions , you need all the business you can get , in this case Costa did not want m y busisness Why ?.?.
Not a good experience at. Costa on Ground floor Main enterance , signal was do not shop here, is that why the shares are so low .”
“I. choose Debenhams as they were one of the online options and the cover and price were very good I will renew my insurance with them when my policy runs out .”
