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Debenhams Reviews

2.6 Rating 1,728 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“An excellent item. very pleased.”
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Posted 9 years ago
“quick and easy”
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Posted 9 years ago
“excellent service, bought samsung washing machine delivered and installed next day.”
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Posted 9 years ago
“great customer service. the shoes were just perfect for the occasion.”
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Posted 9 years ago
“Great selection and prices”
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Posted 9 years ago
“Great collections and very friendly staff.”
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Posted 9 years ago
“Delivery arrived in a timely fashion. No problems with online order.”
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Posted 9 years ago
“They inform me of online sales and deliver my order for free and usually arrives the following day”
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Posted 9 years ago
“Very friendly staff and very clean and tidy store”
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Posted 9 years ago
“The girls school uniform I bought was good value for money and I will recommend it for anyone anytime. Great quality and fitting.”
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Posted 9 years ago
“Redditch has a large shopping centre with many food outlets. I was shopping with my 3yr old granddaughter and we stopped for a sandwich lunch. I tried 4 of the food places and none of them was willing to make a cheese sandwich for my Granddaughter (she's vegetarian so this was the only option). I was offered cheese with relish and told to scrape it off at one venue! I then went to Debenhams and when an assistant saw me looking despondent at the food she asked what was wrong and I told her. Bless her she couldn't have been more kind or helpful and had a sandwich specially made for my GD. That's what I call service and where we will be going for our my lunch on future!”
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Posted 9 years ago
“A good range of clothing and reasonable prices, especially during sale time. Delivery to my door and free returns included.”
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Posted 9 years ago
“Easy order no problems”
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Posted 9 years ago
“Great product, great price”
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Posted 9 years ago
“Items delivered promptly and hassle free returns process in store.”
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Posted 9 years ago
“Great easy to use website.. Recommended and. Used time and time again”
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Posted 9 years ago
“Consistent good service, great value products especially when they have offers of 20% off. Good range of brands and I love their Christmas gift range.”
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Posted 9 years ago
“The dress I wanted wasn't in stock so the lady straight away offered to order online. It was delivered within 3 days which was great as I needed it for the following weekend. Fantastic customer service and an excellent quality dress.”
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Posted 9 years ago
“I bought a set of suitcases and one was a different colour, when I phoned there was no quibble they just arranged to send out another one. I was kept informed at all time of its arrival and it came really well packed. great service”
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Posted 9 years ago
“They have a range of different make-up products”
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Posted 9 years ago
Debenhams is rated 2.6 based on 1,728 reviews