“Redditch has a large shopping centre with many food outlets. I was shopping with my 3yr old granddaughter and we stopped for a sandwich lunch. I tried 4 of the food places and none of them was willing to make a cheese sandwich for my Granddaughter (she's vegetarian so this was the only option). I was offered cheese with relish and told to scrape it off at one venue! I then went to Debenhams and when an assistant saw me looking despondent at the food she asked what was wrong and I told her. Bless her she couldn't have been more kind or helpful and had a sandwich specially made for my GD. That's what I call service and where we will be going for our my lunch on future!”
“Consistent good service, great value products especially when they have offers of 20% off. Good range of brands and I love their Christmas gift range.”
“The dress I wanted wasn't in stock so the lady straight away offered to order online. It was delivered within 3 days which was great as I needed it for the following weekend. Fantastic customer service and an excellent quality dress.”
“I bought a set of suitcases and one was a different colour, when I phoned there was no quibble they just arranged to send out another one. I was kept informed at all time of its arrival and it came really well packed. great service”