“Brilliant service. I ordered a new shaver and it arrived before it was supposed to. Quick and easy checkout made for a very simple shopping experience.”
“I ordered a bread bin with matching biscuit and tea, coffee, sugar canisters. They had a good selection on line and with a reduction in price. I found what i was looking for and ordered the items. They arrived quickly and well packaged. Unfortunately the colours were not what I was expecting and so had to return them. You then have four choices how to return, by store, Royal Mail, courier or My Hermes. I have now returned the items by My Hermes which was simple and free. I would definitely Debenhams and will order again in the future.”
“I had trouble buying online as my browser was not compatible at that time, but the members of the sales team I spoke to regarding a number of purchases (and a swap for different size) were most courteous and very helpful. I have bought a number of items from Debenhams and delivery, tracking and no qualms about exchange or refunds, has been excellent - will certainly buy again. Very pleased.”
“Ordered school items on line and unfortunately they were too small. Returned to store and staff at Silverburn were extremely helpful and went out their way to assist.”
“Debenhams have a good range which they seem to expand quite often, their delivery service has improved recently so it's quite fast and next day delivery is available, and their loyalty card scheme is quite generous.”
