Debenhams Reviews

3.1 Rating 1,326 Reviews
52 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 7th February 2024
Anonymous
Debenhams 1 star review on 24th November 2023
Lucinda Randolph
Debenhams 1 star review on 20th November 2023
JS
Debenhams 1 star review on 2nd November 2023
Clara
Debenhams 1 star review on 2nd March 2023
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14
Anonymous
Anonymous  // 01/01/2019
Always wonderful selection of items. Excellent quality and amazing delivery service.
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Posted 3 years ago
I was happy with my delivery from debenhams got it in 6 days.
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Posted 3 years ago
Superb online service, very efficient and the returns policy in great for online shopping.
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Posted 3 years ago
Excellent company to deal with being an account holder it’s free postage and everything arrives in excellent order
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Posted 3 years ago
Shopping on the Debenhams site online is efficient and easy no stress.
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Posted 3 years ago
Fast delivery, great prices!
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Posted 3 years ago
Cheepest insurance on line
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(Car Insurance) - Posted 3 years ago
I found debenhams to be very helpful from start to finish... I had to contact customer service a couple of times and the staff went out of their waxy to help and were courteous
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(Car Insurance) - Posted 4 years ago
Excellent
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(Car Insurance) - Posted 4 years ago
Visit Debenhams Carmarthen and a query on lost in transit item dealt with by Josh , excellent man great service -- sorted well done
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Posted 4 years ago
Birmingham Debenhams is my go-to shop and I was very chuffed by "De " in the shoe sector who is ALWAYS SO PATIENT AND COURTEOUS! Well done and keep up the good work. You should be best proud.
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Posted 4 years ago
very easy and straightforward, no issue at all. speedy process, very satisfied customer!
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(Car Insurance) - Posted 4 years ago
I had a wonderful experience 02/03/20 at Cardiff store with personal shopper, Elia. I was stressed as I had 2 weeks to get an outfit for my son’s wedding as I couldn’t find anything previously. Despite being busy and at the end of her day she was happy to help. Her positive, friendly and professional attitude had me dressed head to toe complete with accessories in 30 minutes! It was such a wonderful experience! Elia you’re a complete star and a great asset to Debenhams. I’d definitely recommend her services and I’ll certainly return for future events
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Posted 4 years ago
We live in Spain and recently have used Debenhams on line service for delivery to Spain. Having experienced problems with another well know UK department store we were a bit apprehensive.We have placed 5 separate orders and each one has been absolutely correct and delivered punctually. We have no hesitation in recommending Debenhams online and will continue to purchase from them.
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Posted 4 years ago
just so easy to get sorted
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(Car Insurance) - Posted 4 years ago
Good service,
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Posted 4 years ago
Friendly staff with a store with varied great products
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Posted 4 years ago
I am very happy with you guy and i with to stay with you company
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(Car Insurance) - Posted 4 years ago
Lovely staff, very pleasant &helpful & nothing, was a bother they even gift wrapped all my presents for me! I absolutely love shopping at Debenhams in Sunderland.
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Posted 4 years ago
I had a very helpful lady help me in Debenhams Crawley today. Her name was Chelsea and she was a senior sales lady. She went out of her way to help me and took a long time finding a store which had a jumpsuit I wanted but Crawley never had the size. So often people complain and do not praise such lovely service. Thank you Chelsea for your time, patience and help.
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Posted 4 years ago
Debenhams is rated 3.1 based on 1,326 reviews