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Debenhams Reviews

2.9 Rating 1,473 Reviews
47 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
Anonymous
Debenhams 1 star review on 22nd July 2024
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
Always wait for month end sale got a very cheap outfit and perfume.
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Posted 7 years ago
This amazing free service found me the perfect dress for a visit to Buckingham Palace with no stress, no hassle and lots of choices I would never have noticed or tried without them
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Posted 7 years ago
Speed of service excellent. All goods received were as I anticipated them to be, of excellent quality. Will definitely continue shopping at Debenhams.
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Posted 7 years ago
The item I purchased had a discount and when I collected my parcel from the store I received a £5 voucher
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Posted 7 years ago
Had a problem with an online order, phoned them and problem resolved. Great service.
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Posted 7 years ago
The staff in the Eastbourne branch are always willing to help, even going above and beyond. When I need hello with my baby buggy they more than willing to help and with a great big smile!
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Posted 7 years ago
Ordered multiple shirts online. All the shirts were good quality but different suppliers have different size measurements so weren't the correct fit. Took a lot of the shirts back this morning - the lady cashier was very friendly,supportive and helpful and so I bought another three shirts on her advice.
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Posted 7 years ago
55 year old male who doesn't care much for clothes shopping found it nicely laid out with clean changing rooms and nice staff.
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Posted 7 years ago
Ordered a coat and was delivered to my work quickly
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Posted 7 years ago
Bought a kettle online in a sale as mine kept leaking. Nice design makes upto 8 cups. Easy to clean and rotating bottom.
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Posted 7 years ago
happy happy happy
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Posted 7 years ago
I purchase regular from this store. I bought a dress recently & it was perfect.Quick & free delivery.
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Posted 8 years ago
Always a brilliant buying experience and never an issue if I need to return something.
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Posted 8 years ago
Few wks ago I bought a dress at the Newcastle branch for a wedding. I tried the dress on in store & loved it.I then hung it in my wardrobe until the day of the wedding which was yesterday only to discover on taking it out of the wardrobe to get dressed for the wedding discovered the security tag hadn,t been removed this caused me great distress. I rang the store immediately the manager of the fashion dept Steve arranged to come over too my home immediately & remove the tag he also brought me a gift of various perfumes he was exceptionally kind & full of apologies a lovely gentleman who went above & beyond thankyou first class customer service
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Posted 8 years ago
Always great service and friendly staff. I used click and collect. The order came into my selected store fast.
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Posted 8 years ago
The lady in the perfume hall Sylvia was really nice , helpful and had excellent customer service ! Debenhams of Chester
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Posted 8 years ago
Quick delivery, everything arrived in perfect condition and they are using minimal packaging so good for the environment
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Posted 8 years ago
service was excellent
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Posted 8 years ago
I have just visited the fragrance department in the Warrington branch with my disabled mother looking for birthday presents and was served by an assistant by the name of Danielle (this might be misspelt)small with long blonde hair she is an excellent example of how a shop assistant should be enthusiastic and extremely helpful and encouraging to select the right product she made my mums visit very enjoyable would suggest she gets the award of shop assistant of the day thank you
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Posted 8 years ago
I was looking for a wedding outfit, and the lady at the fitting room was very helpful. She also gave her honest opinion which was much appreciated because sometimes you think something does look nice when to others it might not look so flattering. She helped me find a jacket & fascinator to go with it.
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Posted 8 years ago
Debenhams is rated 2.9 based on 1,473 reviews