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Debenhams Reviews

2.6 Rating 1,728 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“Staff extremely helpful, my purchase fitted beautifully”
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Posted 9 years ago
“My order was dispatched as they had the garments. Extremely efficient. Good Team Work”
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Posted 9 years ago
“Click and collect worked perfectly.”
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Posted 9 years ago
“Bought shoes online, they was too tight so took them back to a store and got a refund there and then”
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Posted 9 years ago
“Good offers and quality products.”
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Posted 9 years ago
“Always excellent and efficient service and delivery. Website is easy to use and I buy regularly online. Thank you Debenhams for being so awesome.”
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Posted 9 years ago
“Excellent service on delivering and processing returns on all goods”
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Posted 9 years ago
“I bought 2 gr8 suitcases”
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Posted 9 years ago
“Efficient delivery and easy returns.”
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Posted 9 years ago
“Great range of mens clothes - smart and casual. And very well priced.”
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Posted 9 years ago
“easy and quick”
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Posted 9 years ago
“I have loved my purchases from Debenhams. Good quality.”
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Posted 9 years ago
“Sold me a patio table and chairs”
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Posted 9 years ago
“Bit slow with delivery but product excellent as described. Good service”
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Posted 9 years ago
“This amazing free service found me the perfect dress for a visit to Buckingham Palace with no stress, no hassle and lots of choices I would never have noticed or tried without them”
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Posted 9 years ago
“Speedy delivery No hassle, no postage charge”
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Posted 9 years ago
“Great website. Easy to find what I was looking for. Sale items in stock! (This is rare!) next day delivery was only 50p more than standard delivery. Items arrived very quickly on the day they said they would, with update emails about delivery. Items very well packaged (bit too much packaging perhaps, but better to protect items I suppose). All in all, highly recommended.”
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Posted 9 years ago
“its goodgggggggggggggggggggggggggggggg”
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Posted 9 years ago
“The till assistant asked if I wanted a credit card to save money on my purchase. She was very knowledgeable and friendly and explained the advantages and disadvantages of having a card. Very efficient service.”
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Posted 9 years ago
“Their line is high quality, I do all of my clothes shopping here. Customer service wise, nothing is ever too much trouble, common sense prevails with returns or issues, which is refreshing.”
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Posted 9 years ago
Debenhams is rated 2.6 based on 1,728 reviews