“Your staff member in Glasgow branch Karen McKenzie was very friendly and helpful. I promised her I would complete the survey, but I'm afraid I have tried several times, but am unable to do so. So your staff made me happy, but Debenhamsfeed back.com didn't!”
“Benefit silverburn manager and Natasha spent a lot of time with my 15 year old daughter to see what make-up products contained zinc as she has acne and the doctor recommended wearing makeup with zinc and to see what benefit products which she already had - which she could wear. Natasha selected foundation (which contained zinc) and applied it to my daughters face my daughter was very happy we would definitely shop there again - very helpful, friendly and nothing was too much trouble”
“For the last few years I have been looked after by Nicola Smith - one of the Personal Shoppers at the Leicester store. She managed to find clothes to fit and make me feel good about myself when I was at my biggest and recently she has helped to update my wardrobe now that I am 4 stones lighter. The service I receive every time is amazing. Nicola has a chat about what I'm looking for and then leaves me in a spacious room with magazines and a hot drink whilst she goes hunting for outfits. There is never any pressure to buy and Nicola often brings clothes I would have never picked out but I end up loving them. I would recommend this free service to everyone - a real pamper time!”
“Was helped by a manager today Manpreet was great at giving advice on a outfit on the menswear department, I shopped in there last week very friendly staff.”
“Yesterday I received outstanding customer service from two very professional and kind female assistants, called Alix and Kim, in the Taunton make-up and beauty department.
They deserve the recognition and validation of a job well done - thank you ladies
Mrs W.J. Warcup”
