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Debenhams Reviews

2.6 Rating 1,727 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“The till assistant asked if I wanted a credit card to save money on my purchase. She was very knowledgeable and friendly and explained the advantages and disadvantages of having a card. Very efficient service.”
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Posted 9 years ago
“Their line is high quality, I do all of my clothes shopping here. Customer service wise, nothing is ever too much trouble, common sense prevails with returns or issues, which is refreshing.”
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Posted 9 years ago
“Nothing was too much for the lady who served me. She is a credit to the Manchester store.”
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Posted 9 years ago
“Excellent service”
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Posted 9 years ago
“Fast delivery”
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Posted 9 years ago
“Quick efficient delivery.”
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Posted 9 years ago
“Always wait for month end sale got a very cheap outfit and perfume.”
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Posted 9 years ago
“Great service and experience on the Benefit counter”
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Posted 9 years ago
“This amazing free service found me the perfect dress for a visit to Buckingham Palace with no stress, no hassle and lots of choices I would never have noticed or tried without them”
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Posted 9 years ago
“Speed of service excellent. All goods received were as I anticipated them to be, of excellent quality. Will definitely continue shopping at Debenhams.”
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Posted 9 years ago
“The item I purchased had a discount and when I collected my parcel from the store I received a £5 voucher”
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Posted 9 years ago
“Had a problem with an online order, phoned them and problem resolved. Great service.”
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Posted 9 years ago
“Efficient and speedy when ordering on line - and I like the click and collect way of making purchases.”
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Posted 9 years ago
“Ordered from their international site and sizes are in EU so looked up on line the right size for EU and they sent a completely different size :(”
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Posted 9 years ago
“The staff in the Eastbourne branch are always willing to help, even going above and beyond. When I need hello with my baby buggy they more than willing to help and with a great big smile!”
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Posted 9 years ago
“Ordered multiple shirts online. All the shirts were good quality but different suppliers have different size measurements so weren't the correct fit. Took a lot of the shirts back this morning - the lady cashier was very friendly,supportive and helpful and so I bought another three shirts on her advice.”
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Posted 9 years ago
“55 year old male who doesn't care much for clothes shopping found it nicely laid out with clean changing rooms and nice staff.”
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Posted 9 years ago
“Good value laptop - but delivery was delayed by a week without much explanation”
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Posted 9 years ago
“Ordered a coat and was delivered to my work quickly”
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Posted 9 years ago
“Bought a kettle online in a sale as mine kept leaking. Nice design makes upto 8 cups. Easy to clean and rotating bottom.”
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Posted 9 years ago
Debenhams is rated 2.6 based on 1,727 reviews