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Debenhams Reviews

2.6 Rating 1,727 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“Had to return an item of clothing that was too small .It was not any hassle to the staff to refund my money”
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Posted 9 years ago
“Pleasant attentive staff.”
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Posted 9 years ago
“Wanted an embroidered denim jacket. Tried on masses found one in the shop but not in my size. Ordered online and hey presto arrived just in time for my holiday.”
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Posted 9 years ago
“Lovely styled shoes I liked the suede and nice size heel but how very uncomfortable...had to return so disappointed”
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Posted 9 years ago
“Debenhams men's clothing range is excellent. The larger stores have a wide range of designer gear that cater for those wanting classic styling to those looking for on trend fashion. And the prices won't damage your wallet to much either.”
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Posted 9 years ago
“Only buy here if a sale is on which is pretty much all the time as they mark up goods by 60%”
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Posted 9 years ago
“By having such a large amount of choice in the summer sale, always able to find what I want and always plenty of size variations.”
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Posted 9 years ago
“Excellent service from an excellent company”
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Posted 9 years ago
“Always get a good buy. Great value for money”
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Posted 9 years ago
“Lovely product as described- well packaged & speedy delivery”
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Posted 9 years ago
“Used their click and collect service. Item, shoes, arrived promptly at the store. They did not fit and so returned them and found some suitable in the store.”
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Posted 9 years ago
“Despite my disappointment at not receiving my furniture in time for the event it was needed for, I have been impressed at Debenhams attempts to rectify the situation and to help me remain a happy customer. Nathan was particularly supportive, professional and proactive. Thank you for trying to keep my custom despite the difficulties I experienced.”
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Posted 9 years ago
“I bought 2 gr8 suitcases”
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Posted 9 years ago
“Good value product and quick delivery”
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Posted 9 years ago
“Items arrived promptly and one, that wasn't suitable, was refunded back to me soon after it was taken back to the store.”
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Posted 9 years ago
“Staff extremely helpful, my purchase fitted beautifully”
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Posted 9 years ago
“My order was dispatched as they had the garments. Extremely efficient. Good Team Work”
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Posted 9 years ago
“Click and collect worked perfectly.”
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Posted 9 years ago
“Bought shoes online, they was too tight so took them back to a store and got a refund there and then”
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Posted 9 years ago
“Good offers and quality products.”
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Posted 9 years ago
Debenhams is rated 2.6 based on 1,727 reviews