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Debenhams Reviews

2.9 Rating 1,508 Reviews
46 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
Good service, good returns policy
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Posted 8 years ago
Site is so easy to navigate and I always ding what I want - click and collect delivery is brilliant
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Posted 8 years ago
They deliver the goods beautifully packaged. Free delivery, Free returns, and promptly credited my card
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Posted 8 years ago
I have used Debenhams website several times to order shoes and clothes. The items have always been of good quality and affordable. I have ordered several different clothing items at a time for choice and fit and returning anything I don't want is so easy and free. They refund returned items fairly quickly too.
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Posted 8 years ago
Recently visited Debenhams to buy a smart-casual shirt - very pleased with the range, quality and value for money of their shirts for men.
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Posted 8 years ago
Prompt service.
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Posted 8 years ago
Good site to browse. Very quick delivery. Clothing is good quality.
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Posted 8 years ago
Good service
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Posted 8 years ago
Ordered clothes on sale - really efficient service
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Posted 8 years ago
The sales are always a bonus! Had a bargain with a top the ladies that served me where smiling ,how nice for a change
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Posted 8 years ago
Broughg a dress with 50% off the original price
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Posted 8 years ago
Very easy to order from and brilliant range of items. Orders I have placed have came on time and were efficient in letting me know where my parcel is when delivering.
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Posted 8 years ago
I always seem to find the things I want on Debenhams online shopping which is a bonus for me as I am unable to go to the store. Most of the time it's free delivery and free returns. Thank-you Debenhams
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Posted 8 years ago
The sales at Debenhams have a vast amount of goods at competitive prices. Online shopping is easy, delivery is quick and there are never any issues in returning unwanted items to the shop.
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Posted 8 years ago
Very quick delivery excellent returns policy
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Posted 8 years ago
Friendly service . So helpful and obliging
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Posted 8 years ago
Excellent visuals and accurate descriptions. Really easy to navigate their site and click & collect worked a treat. Will use again without hesitation.
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Posted 8 years ago
Helpful staff
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Posted 8 years ago
I buy my face creams from Debenhams and the staff on the beauty counters are really friendly and very helpful. They always let me know when offers are on.
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Posted 8 years ago
Santa presents ordered on. Dec 19th under the Christmas delivery guarantee, arrived Jan 4th and were handed to my 7 year old in the garden. Customer service was appalling, with me being told on the phone that the delivery guarantee guarantees nothing, and that the driver was sick (He was not as I spoke to him several times on the phone, frantically looking for the Santa presents. I would never buy from Debenhams again and I'm amazed they continue to trade with their dreadful service.
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Posted 8 years ago
Debenhams is rated 2.9 based on 1,508 reviews