Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fast service. I am going to order another kayak for myself and 2 more for friends who live in Spain because they are cheaper here than in Decathlon stores there!!”

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Posted 9 years ago

“I was looking for a specific product I had seen reviewed. Easy to use website and super quick delivery, faster than advertised. Good product too, it seems. Top marks.”

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Posted 9 years ago

“Description of body protector very good and delivery very prompt. Body protector is very good quality and fits well. Overall very impressed.”

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Posted 9 years ago

“Quick delivery, garmin as expected. Total peace of mind having experienced Decathlon's any times return policy, works because I've spent thousands with them over the last few years”

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Posted 9 years ago

“Very easy to commute around London on the trains and easy to carry/ roll along in busy places. Lots of good comments at work even a few colleagues that have taken it for a spin. The only thing I think it could do with is a small bumper on the kick bit. This is the part that rests on the floor when sitting on the train.”

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Posted 9 years ago

“Very pleased with the product, match perfectly the description on the website. Enjoy cycling now without frozen hands ! Delivery quick and easy !”

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Posted 9 years ago

“Great service, price, and best of all your opening up in my town, Crawley west sussex,so I'll be in to see more sports goods.Thanks again for picking a great location Jenna.”

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Posted 9 years ago

“Excellent size, design and delivery. Considering buying another.”

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Posted 9 years ago

“Very good price, free delivery and arrived very quickly.”

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Posted 9 years ago

“Love the selection - so many sports.”

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Posted 9 years ago

“I found your website easy to browse. Found the items l was looking for ordered and received them the next day. Brilliant”

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Posted 9 years ago

“THE PRODUCT I ORDERED WAS AS DESCRIBED, FITTED WELL, THE SERVICE WAS EXCELLENT, IT ARRIVED EARLY, I WILL DEFINITELY BE BUYING FROM DECATHLON AGAIN”

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Posted 9 years ago

“I had to return my clothing as I had ordered the wrong size and the returns were prompt and my clothes fitted. Very happy with new clothing from Decathlon.”

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Posted 9 years ago

“the staff at the sheffield branch are always helpful and show good knowledge of all products.”

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Posted 9 years ago

“Oder these trainers for click and collect and they were there when they said they would be and were brilliant white, love them. Great price too!”

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Posted 9 years ago

“Great choice. Great price. Fast delivery. Thanks.”

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Posted 9 years ago

“As always, excellent products at an excellent price. The goods were delivered within 5 days (a bike and some clothing). The bike was my daughter's birthday present and is absolutely perfect, complete with light, basket, mud guards. I have used Decathlon for years and their products never fail to deliver.”

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Posted 9 years ago

“I have found items bought to be of high quality for the price - just what I want for fitness cycling. The on-line order service is very efficient and my item arrived on time and well packaged.”

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Posted 9 years ago

“Decathlon service is good and return policy spectacular, I do most sport shopping here for good value and quality.”

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Posted 9 years ago

“It is great to have sports store with fantastic product ranges in so many sports for players So nice to have store that really is a sports store, not just a leisurewear store for sports watchers.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews