Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be great to know if there are repair services available in the shops. May be more advertisement or a sign post.”

Helpful Report

Posted 9 years ago

“excellent. roomy pop up tebt for use as a shower. pops up with some force so dont do this in confined spaces. a bit of a wrestle to pack away but ends up compact.”

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Posted 9 years ago

“I ordered a football for my grandson's birthday. It arrived quickly and I was pleased that it was already inflated unlike another one I had previously received for another grandson from a different company”

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Posted 9 years ago

“I ordered a pair of unusual mountain bike handlebars. They arrived early and were exactly as described. The price was good for the quality of the handlebars.”

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Posted 9 years ago

“I have bought a few things over time. I will always return here as I know i'm going to get great service and super fast delivery. I have always been more than happy with the products I have bought”

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Posted 9 years ago

“Whenever I go to Decathlon, I end up wandering around the whole store wanting to buy an awful lot more than I went in for! There is so much choice in every category of outdoor sports and activities and everything is at a very reasonable price. The staff are always very helpful too. Always a great experience visiting Decathlon!”

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Posted 9 years ago

“Great shop and happy helpful staff”

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Posted 9 years ago

“Clear website..good price and delivery time. Customer support when I wanted to change one item in the delivery was very efficicient.”

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Posted 9 years ago

“Excellent product and ver fast and efficient delivery and ordering process.”

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Posted 9 years ago

“visited the warrington store to buy a bike staff were very helpful - i seen a winter coat in the sale i liked but never had my size - when i came home i checked online and was able to order the size i wanted very happy with it -”

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Posted 9 years ago

“Friendly, helpful service and excellent value for money”

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Posted 9 years ago

“Great experience, will shop again!”

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Posted 9 years ago

“very good and fast service, we love your products and are very happy with the parice. please open a store in Israel....”

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Posted 9 years ago

“Very impressed with the order and collect in store option. Needed a sailing helmet for my son. Ordered two sizes returning the one we didn't need. Very good service and the whole process was made very easy and was hassle free. Thank you”

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Posted 9 years ago

“Honestly i think decathlon it's a very good shop about service and products”

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Posted 9 years ago

“Good concept, everything in one place with a good quality/price.”

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Posted 9 years ago

“Excellent service and the price was very good for the wading boots that I purchased.”

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Posted 9 years ago

“Excellent product for the price, no problems with delivery.”

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Posted 9 years ago

“Value for money, good customer service and excellent quality products. Thanks :)”

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Posted 9 years ago

“As always excellent service, swiftly despatched and great gear...... looking forward to using it all.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews