Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and cheap products. Second time I order online - will do again!”

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Posted 9 years ago

“A couple of really positive experiences buying both high-end and cheap items.”

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Posted 9 years ago

“Was delivered quickly.”

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Posted 9 years ago

“Brill products very fast delievery”

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Posted 9 years ago

“An excellent product at a good price, wide choice of colours and delivered to my home! My granddaughter loves her scooter.”

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Posted 9 years ago

“Great Product range, quick delivery and excellent customer service.”

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Posted 9 years ago

“My goods arrived the next day and was as described on your web site . Excellent service”

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Posted 9 years ago

“I bought some sandals on line and collected them at the store. The whole process was simple and straight forward. There were no problems or delays collecting the sandals. The staff were helpful.”

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Posted 9 years ago

“Pleased with the quality of the products and efficient customer service”

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Posted 9 years ago

“The bag was delivered the day after and was perfect. Very efficient service.”

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Posted 9 years ago

“Great products and great service.”

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Posted 9 years ago

“Order received quickly and efficiently. Website easy to navigate to what I needed. Items perfect for requirement and as described.”

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Posted 9 years ago

“I ordered the item on line a collected it from my local store the service was very quick and efficient I would defiantly use this service again”

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Posted 9 years ago

“I am very happy with the products I have purchased and the service I have received .”

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Posted 9 years ago

“I can only say as I find , just brill , the bikes & kit are first class,& there top end bib shorts are about £50 cheaper than the big name brands. The only problem I can see is the shop IS NOT CLOSE enough. !!!”

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Posted 9 years ago

“Good selection of sports wear at good prices”

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Posted 9 years ago

“Quick and easy to use. Well priced stock making it a no brainier that I'd shop there again and again”

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Posted 9 years ago

“Bought a cross trainer from Decathlon which arrived on time and in strong packaging. Instructions were easy to follow and the machine was set up and running in under an hour and a half, which included making a tea at the start for the two of us..! The machine is as good as we remembered it from the shop and, having used it for ten days now, has left us feeling this was an excellent choice... so we're very happy.”

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Posted 9 years ago

“Product very good, Price very good, delivered on time as stated. will definitely use again.”

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Posted 9 years ago

“Amazing price for my wife's new skis. Collected from nearest store for free. Arrived on time and in perfect condition. Top class, thanks Decathlon.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews