Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website. Goods delivered to UPS access point and collected. Disappointed not to receive text to notify arrival at access point.”

Helpful Report

Posted 10 years ago

“I purchased some power walking shoes on-line. They arrived promptly and well packed. Excellent value and service.”

Helpful Report

Posted 10 years ago

“Good and cheap products. Second time I order online - will do again!”

Helpful Report

Posted 10 years ago

“A couple of really positive experiences buying both high-end and cheap items.”

Helpful Report

Posted 10 years ago

“Was delivered quickly.”

Helpful Report

Posted 10 years ago

“Brill products very fast delievery”

Helpful Report

Posted 10 years ago

“An excellent product at a good price, wide choice of colours and delivered to my home! My granddaughter loves her scooter.”

Helpful Report

Posted 10 years ago

“Great Product range, quick delivery and excellent customer service.”

Helpful Report

Posted 10 years ago

“My goods arrived the next day and was as described on your web site . Excellent service”

Helpful Report

Posted 10 years ago

“I bought some sandals on line and collected them at the store. The whole process was simple and straight forward. There were no problems or delays collecting the sandals. The staff were helpful.”

Helpful Report

Posted 10 years ago

“Pleased with the quality of the products and efficient customer service”

Helpful Report

Posted 10 years ago

“The bag was delivered the day after and was perfect. Very efficient service.”

Helpful Report

Posted 10 years ago

“Great products and great service.”

Helpful Report

Posted 10 years ago

“Order received quickly and efficiently. Website easy to navigate to what I needed. Items perfect for requirement and as described.”

Helpful Report

Posted 10 years ago

“I ordered the item on line a collected it from my local store the service was very quick and efficient I would defiantly use this service again”

Helpful Report

Posted 10 years ago

“I am very happy with the products I have purchased and the service I have received .”

Helpful Report

Posted 10 years ago

“I can only say as I find , just brill , the bikes & kit are first class,& there top end bib shorts are about £50 cheaper than the big name brands. The only problem I can see is the shop IS NOT CLOSE enough. !!!”

Helpful Report

Posted 10 years ago

“Good selection of sports wear at good prices”

Helpful Report

Posted 10 years ago

“Quick and easy to use. Well priced stock making it a no brainier that I'd shop there again and again”

Helpful Report

Posted 10 years ago

“Bought a cross trainer from Decathlon which arrived on time and in strong packaging. Instructions were easy to follow and the machine was set up and running in under an hour and a half, which included making a tea at the start for the two of us..! The machine is as good as we remembered it from the shop and, having used it for ten days now, has left us feeling this was an excellent choice... so we're very happy.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews