Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of product. Good service and price.”

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Posted 9 years ago

“Brillent store service and good products !”

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Posted 9 years ago

“excellent products, excellent service. ValShepherd”

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Posted 9 years ago

“Always good prices service and range just a shame nearest store is 1 hr away all big towns should have one!”

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Posted 9 years ago

“Very reasonably priced, item (small backpacks) exactly as pictured. Will be using again : )”

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Posted 9 years ago

“Excellent quality,price and very quick delivery so very happy with decathalon”

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Posted 9 years ago

“I love my new bike rack it works a treat. I ordered online and chose to collect all so simple and quick. Would def use again :)”

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Posted 9 years ago

“Delivered on time & everything as ordered”

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Posted 9 years ago

“Great help with missing part”

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Posted 9 years ago

“Very efficient and fast service. I love my wellies - they have been superb in the really cold weather because of the fleece lining. Great colour range and price too.”

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Posted 9 years ago

“First time i have ever used them and had an excellent service...very helpfull”

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Posted 9 years ago

“I bought a B'Twin Triban 500 road bike from Decathlon. The shipping was swift and efficient, the bike was well packaged and needed very little adjustment before I was able to ride it and the bike itself is awesome”

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Posted 9 years ago

“found prices very good and large choice of products”

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Posted 9 years ago

“price, product and delivery were all bang on! I got my eldest a pair of climbing shoes and they have done the trick perfectly!”

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Posted 9 years ago

“Ordered items using "click and collect" method. All went very smoothly; went to local store,tried on to make sure fitting was good and left very happy. Easy-peasy!”

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Posted 9 years ago

“1st. class service and an excellent product, could not be bettered!”

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Posted 9 years ago

“Great service and at a great price”

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Posted 9 years ago

“very happy with customer service when I phoned, very happy with the quality of the product which I purchased and very impressed how quickly product was delivered to the store”

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Posted 9 years ago

“Best price, best quality, professionality! Thank you!”

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Posted 9 years ago

“Just received the Quechua shelter extension absolutely brilliant fits perfectly on the side of our Quechua xl air tent thank you Quechua for adding the shelter to this year's tents”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews