Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order new jacket and collect in store.”

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Posted 10 years ago

“Good quality product and service”

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Posted 10 years ago

“Great choice of product. Good service and price.”

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Posted 10 years ago

“Brillent store service and good products !”

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Posted 10 years ago

“excellent products, excellent service. ValShepherd”

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Posted 10 years ago

“Always good prices service and range just a shame nearest store is 1 hr away all big towns should have one!”

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Posted 10 years ago

“Very reasonably priced, item (small backpacks) exactly as pictured. Will be using again : )”

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Posted 10 years ago

“Excellent quality,price and very quick delivery so very happy with decathalon”

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Posted 10 years ago

“I love my new bike rack it works a treat. I ordered online and chose to collect all so simple and quick. Would def use again :)”

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Posted 10 years ago

“Delivered on time & everything as ordered”

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Posted 10 years ago

“Great help with missing part”

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Posted 10 years ago

“Very efficient and fast service. I love my wellies - they have been superb in the really cold weather because of the fleece lining. Great colour range and price too.”

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Posted 10 years ago

“First time i have ever used them and had an excellent service...very helpfull”

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Posted 10 years ago

“I bought a B'Twin Triban 500 road bike from Decathlon. The shipping was swift and efficient, the bike was well packaged and needed very little adjustment before I was able to ride it and the bike itself is awesome”

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Posted 10 years ago

“found prices very good and large choice of products”

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Posted 10 years ago

“price, product and delivery were all bang on! I got my eldest a pair of climbing shoes and they have done the trick perfectly!”

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Posted 10 years ago

“Ordered items using "click and collect" method. All went very smoothly; went to local store,tried on to make sure fitting was good and left very happy. Easy-peasy!”

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Posted 10 years ago

“1st. class service and an excellent product, could not be bettered!”

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Posted 10 years ago

“Great service and at a great price”

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Posted 10 years ago

“very happy with customer service when I phoned, very happy with the quality of the product which I purchased and very impressed how quickly product was delivered to the store”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews