Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service used more than a few times.good quality”

Helpful Report

Posted 9 years ago

“I have never been disappointed with any of the many, MANY items I have purchased from here. Great quality and great value for money.”

Helpful Report

Posted 9 years ago

“Click and Collect of a tent. Easy to order, ready when I arrived and I spent only a couple of minutes collecting it. Very good service and a great tent!”

Helpful Report

Posted 9 years ago

“Satisfied with everything. Great possibility to return unwanted items! Thanks”

Helpful Report

Posted 9 years ago

“Ordered some cycling shorts, they were great and not too expensive. Easy to order and quick delivery. Shall be ordering again.”

Helpful Report

Posted 9 years ago

“very helpful service had to take bike back for a very minor problem, sorted in a couple of minutes would recommend buying from decathlon to friends.”

Helpful Report

Posted 9 years ago

“First class product ...In my case yoga shoes .... Together with a first class service. Thoroughly recommend.”

Helpful Report

Posted 9 years ago

“Silver surfer 1st effort.Helped by phone.prompt delivery.Too big Efficient speedy replacement .Quality goods and value.”

Helpful Report

Posted 9 years ago

“tHE BOOTS ARRIVED VERY QUICKLY AND SEEM TO BE EXACTLY WHAT I EXPECTED”

Helpful Report

Posted 9 years ago

“Staff very helpful and friendly giving good advice”

Helpful Report

Posted 9 years ago

“Easy to rose and easy to collect.”

Helpful Report

Posted 9 years ago

“Purchased Newfeel foot ware online using click and collect from Stockport store, easy peasy.”

Helpful Report

Posted 9 years ago

“This is the second time I've ordered online. The process was straight forward, easy to get what you want, and, as for delivery, well, that was very impressive. Thank you Decathlon!”

Helpful Report

Posted 9 years ago

“My order arrived quickly and the product was just what I needed for my trip to Sestriere in Italy. I use the sunglasses daily when I cycle to work. They provide excellent protection from wind dust and glare from the sun. Thank you Decathlon good value and excellent service.”

Helpful Report

Posted 9 years ago

“I ordered 2 gymnastic leotards for my girls 1 in age 10yrs the other in yrs 14/15yrs both exceptionally lovely packed well and easy to order online, collecting from the main shop was easier too, id definatly recommend buying that way in future, less hassle than trapsing around the shop, 2 beautiful items that look great on my girls thankyou jane.”

Helpful Report

Posted 9 years ago

“An easy site to browse through and quick to make payment. Bought item arrived on date expected, well packaged and in good condition. Sizing was accurate. Thank you Decathlon.”

Helpful Report

Posted 9 years ago

“Great customer service both online and in the shop. I have been in Barcelona in decathlon at l 'illa great service too. Keep it up decathlon ;)”

Helpful Report

Posted 9 years ago

“Great boots, very comfortable and grip is good too. They are probably a bit too warm to use in the summer but then shouldn't really be needed (fingers crossed).”

Helpful Report

Posted 9 years ago

“Very easy to order new jacket and collect in store.”

Helpful Report

Posted 9 years ago

“Good quality product and service”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews