Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service good product and on time will use them again”

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Posted 10 years ago

“bought a pair of ladies climbing trousers online. delivery was prompt and the sizing was perfect so that was a relief as it can be a risk buying online. I love decathlon!”

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Posted 10 years ago

“Easy to use website and speedy delivery”

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Posted 10 years ago

“Easy to use website. Quick delivery. Good item”

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Posted 10 years ago

“Customer service is excellent. My request was understood and dealt with immediately and efficiently.”

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Posted 10 years ago

“Excellent quality products delivered straight to my door. I was very impressed with items especially as I got items in the sale and this is the first time I have shopped with you online. Highly recommend and will order more in future”

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Posted 10 years ago

“Excellent service Great company that cares about their customers”

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Posted 10 years ago

“More cycling gear at a good price. I usually buy a size up (large) - but for the 300 Cycling jersey it looked a looser fit so went for a medium and it is a good fit.”

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Posted 10 years ago

“Great service, arrived quickly. Overall really happy. Will be ordering again”

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Posted 10 years ago

“Products were great, exactly as shown/described and well packaged. Delivered swiftly. No problems purchasing online either unlike some sites! Quick and obvious. Will be buying from here again.”

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Posted 10 years ago

“Great items fast to deliver very happy”

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Posted 10 years ago

“Probably the best value for money offer on the market for sport clothing and equipment. Very good products, reasonable prices, what else do you need?!”

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Posted 10 years ago

“The trousers were fine, a good fit and just what I wanted for yoga. (How did you know my leg length?). The canvas shoes were good too; a bit loose but I've added an elastic strap across.”

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Posted 10 years ago

“I enjoy shopping at Decathlon. They stock good cycling spares and accessories. I've got a btwin hybrid bike and it's great”

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Posted 10 years ago

“Great service received within 2 days.”

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Posted 10 years ago

“Good quality for an amazing price. No hidden fees and free delivery to the store of my choice.”

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Posted 10 years ago

“Can't fault decathlon, its staff or its products. The only thing I can pick up o is the fact phone reception is extremely poor within its complex. Customer wifi might be a good idea especially when in circumstances where you would like to show anyone products your potentially buying for them but who are not present. :-)”

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Posted 10 years ago

“Quality products and efficient delivery.”

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Posted 10 years ago

“I had to exchange my shorts which was guick & easy, good for me When thete i bought some more which was good for you. Jeremy”

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Posted 10 years ago

“Goods of great quality Website easy to use and receivedo order quickly and efficiently Would recommend them”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews