Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,536 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and speedy delivery”

Helpful Report

Posted 10 years ago

“Easy to use website. Quick delivery. Good item”

Helpful Report

Posted 10 years ago

“Customer service is excellent. My request was understood and dealt with immediately and efficiently.”

Helpful Report

Posted 10 years ago

“Excellent quality products delivered straight to my door. I was very impressed with items especially as I got items in the sale and this is the first time I have shopped with you online. Highly recommend and will order more in future”

Helpful Report

Posted 10 years ago

“Excellent service Great company that cares about their customers”

Helpful Report

Posted 10 years ago

“More cycling gear at a good price. I usually buy a size up (large) - but for the 300 Cycling jersey it looked a looser fit so went for a medium and it is a good fit.”

Helpful Report

Posted 10 years ago

“Great service, arrived quickly. Overall really happy. Will be ordering again”

Helpful Report

Posted 10 years ago

“Products were great, exactly as shown/described and well packaged. Delivered swiftly. No problems purchasing online either unlike some sites! Quick and obvious. Will be buying from here again.”

Helpful Report

Posted 10 years ago

“Great items fast to deliver very happy”

Helpful Report

Posted 10 years ago

“Probably the best value for money offer on the market for sport clothing and equipment. Very good products, reasonable prices, what else do you need?!”

Helpful Report

Posted 10 years ago

“The trousers were fine, a good fit and just what I wanted for yoga. (How did you know my leg length?). The canvas shoes were good too; a bit loose but I've added an elastic strap across.”

Helpful Report

Posted 10 years ago

“I enjoy shopping at Decathlon. They stock good cycling spares and accessories. I've got a btwin hybrid bike and it's great”

Helpful Report

Posted 10 years ago

“Great service received within 2 days.”

Helpful Report

Posted 10 years ago

“Good quality for an amazing price. No hidden fees and free delivery to the store of my choice.”

Helpful Report

Posted 10 years ago

“Can't fault decathlon, its staff or its products. The only thing I can pick up o is the fact phone reception is extremely poor within its complex. Customer wifi might be a good idea especially when in circumstances where you would like to show anyone products your potentially buying for them but who are not present. :-)”

Helpful Report

Posted 10 years ago

“Quality products and efficient delivery.”

Helpful Report

Posted 10 years ago

“I had to exchange my shorts which was guick & easy, good for me When thete i bought some more which was good for you. Jeremy”

Helpful Report

Posted 10 years ago

“Goods of great quality Website easy to use and receivedo order quickly and efficiently Would recommend them”

Helpful Report

Posted 10 years ago

“fast efficient and well done service”

Helpful Report

Posted 10 years ago

“I found ordering simple, delivery was quick and on time and I was able to track it with ease. Theach product was as described.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,536 reviews