Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast efficient and well done service”

Helpful Report

Posted 10 years ago

“I found ordering simple, delivery was quick and on time and I was able to track it with ease. Theach product was as described.”

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Posted 10 years ago

“My mountain bike needed most of it's removable parts replacing (like grandma's broom, new head new handle) Decathlon bike repair shop did a sterling job for a very fair price within a short time. Highly recommended.”

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Posted 10 years ago

“Excellent quality, reasonably priced”

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Posted 10 years ago

“Great fast service free collect in store :)”

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Posted 10 years ago

“Excellent service, good knowledge in the shop.”

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Posted 10 years ago

“Fast delivery and order arrived in good condition.”

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Posted 10 years ago

“Excellent service, fast delivery.”

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Posted 10 years ago

“My sons boxing shoes was the wrong size when delivered. I phoned up and got the right size ordered and delivered with no fuss. Excellent service. I would recommend this site to family and friends. A big thumbs up to your customer service.”

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Posted 10 years ago

“Very happy overall, goods were available to collect quickly. Just wish there was a store nearer to my home.”

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Posted 10 years ago

“Value you for money, excellent xx”

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Posted 10 years ago

“Good value, great quality, fast delivery”

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Posted 10 years ago

“More itens in shop”

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Posted 10 years ago

“Great store. Friendly staff. Good quality kit at a good price. Super fast delivery on online. What more could you ask for?”

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Posted 10 years ago

“Really helpful staff in all departments.”

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Posted 10 years ago

“Fantastic service and product.”

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Posted 10 years ago

“Fast delivery ,great product”

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Posted 10 years ago

“I love the shop but it would be helpful if you had a conversion chart of some sort to allow people to know what the European sizes are compared to the uk sizes. Just saves time and hassle”

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Posted 10 years ago

“I have always been impressed with the service and the quality of the goods I have recieved from decathlon. Would recommend this store to people.”

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Posted 10 years ago

“Excellent system of delivery. Could have done with being told this by email so wouldn't have had it call to find out delivery company text with 3 hour window the night before delivery. Great table though, we love it!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews