Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got to know Decathlon when I was on holidays in Nice and later they opened branch in Dubai where I lived at the time. I like the choice and quality of products and think they are good value for money. I live in New Zealand now and unfortunately, have no choice but to buy in UK and have it sent to a depot in UK and later have it forwarded to NZ. There is an Australian branch, but they don't send it to NZ yet, so this is my only complain is that postage is complicated. I would rather prefer to buy it from Decathlon and have Decathlon send it directly to me either by Royal Mail or even courtier, to avoid extra hassle and time.”

Helpful Report

Posted 10 years ago

“tee shirts arrived quickly and were very good quality”

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Posted 10 years ago

“good quality product”

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Posted 10 years ago

“good quality kit and helpful staff.”

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Posted 10 years ago

“Very helpful staff”

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Posted 10 years ago

“Site easy to use. Very happy with quality and value for money. Will definitely use again.”

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Posted 10 years ago

“I ordered 3 children's waterproof cOats and got them an amazing price for the quality. They were delivered to store the next day for me to collect. The sizes were great! Not a single issue would happily have paid more for them to be honest.”

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Posted 10 years ago

“This kit is very cheap to buy but it is good quality confertable to wear. Overall good value quality kit”

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Posted 10 years ago

“Great value products with the larger sizes really working well.”

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Posted 10 years ago

“Great products at affordable prices. Will definitely be returning when needing outdoor or sports clothes”

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Posted 10 years ago

“The best store!!!!”

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Posted 10 years ago

“Love everything I bought both for adults and kids. Excellent quality, choice and value. Will definitely use again.”

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Posted 10 years ago

“I have purchased a whole range of products from Decathalon, from a Triban3 road cycle to football boots to training kit for children. The quality, price and speed of delivery have been consistently very good. Customer service is unparalleled in terms of sporting goods stores. I am lining up some new purchases as I am writing this review. Well done Decathalon!”

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Posted 10 years ago

“Good service vast range of sports products,good delivery,will use again.”

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Posted 10 years ago

“Fab website, easy to use and loads of choice. Quick and reasonably priced delivery. Will definitely use again!”

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Posted 10 years ago

“Impressed. I put the wrong delivery address but decathlon sorted it out and delivered my goods to me. Will definitely use again.”

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Posted 10 years ago

“Very good website. I have made a few purchases now and will be making more.”

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Posted 10 years ago

“Great value combined with great friendly & knowledgeable service.”

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Posted 10 years ago

“Great product at a good price and delivered fast. Thank you! :-)”

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Posted 10 years ago

“Very good delivery time with Click and Collect. Staff very pleasant and helpful. Second time I'm bought from them, and will continue to do so. Prices good too.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews