Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality product”

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Posted 9 years ago

“good quality kit and helpful staff.”

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Posted 9 years ago

“Very helpful staff”

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Posted 9 years ago

“Site easy to use. Very happy with quality and value for money. Will definitely use again.”

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Posted 9 years ago

“I ordered 3 children's waterproof cOats and got them an amazing price for the quality. They were delivered to store the next day for me to collect. The sizes were great! Not a single issue would happily have paid more for them to be honest.”

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Posted 9 years ago

“This kit is very cheap to buy but it is good quality confertable to wear. Overall good value quality kit”

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Posted 9 years ago

“Great value products with the larger sizes really working well.”

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Posted 9 years ago

“Great products at affordable prices. Will definitely be returning when needing outdoor or sports clothes”

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Posted 9 years ago

“The best store!!!!”

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Posted 9 years ago

“Love everything I bought both for adults and kids. Excellent quality, choice and value. Will definitely use again.”

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Posted 9 years ago

“I have purchased a whole range of products from Decathalon, from a Triban3 road cycle to football boots to training kit for children. The quality, price and speed of delivery have been consistently very good. Customer service is unparalleled in terms of sporting goods stores. I am lining up some new purchases as I am writing this review. Well done Decathalon!”

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Posted 9 years ago

“Good service vast range of sports products,good delivery,will use again.”

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Posted 9 years ago

“Fab website, easy to use and loads of choice. Quick and reasonably priced delivery. Will definitely use again!”

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Posted 9 years ago

“Impressed. I put the wrong delivery address but decathlon sorted it out and delivered my goods to me. Will definitely use again.”

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Posted 9 years ago

“Very good website. I have made a few purchases now and will be making more.”

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Posted 9 years ago

“Great value combined with great friendly & knowledgeable service.”

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Posted 9 years ago

“Great product at a good price and delivered fast. Thank you! :-)”

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Posted 9 years ago

“Very good delivery time with Click and Collect. Staff very pleasant and helpful. Second time I'm bought from them, and will continue to do so. Prices good too.”

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Posted 9 years ago

“easy to uses and pick up in store staff in store Tamworth helpful”

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Posted 9 years ago

“Bike is one of the best I ever had just a few things stem I can't seem to a adjust but I take it to one of stores for it check up but closest is Stevenage which is long way from me pity and delivery was poor which was dhl not the store fault I got it 7 days later than it should have arrived”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews