Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Under 24 hrs delivery for a item is excellent service I ordered the diving mask and it was just as it was on the description great quality keep up the great work and thankyou”

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Posted 9 years ago

“Excellent service goods arrived very quickly”

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Posted 9 years ago

“Decathlon has good quality products at reasonable prices. Service is good.”

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Posted 9 years ago

“excellent products , price & postage”

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Posted 9 years ago

“Thank you decathlon stores for delivering my B-Twin bike coat its fits like a gloive and will try it out over weekend .”

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Posted 9 years ago

“Knowledgable staff, good range of products for any sport. Reasonable prices. Will happily shop again”

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Posted 9 years ago

“Very helpful and knowledgeable staff. Great products at decent prices. What more can I say.”

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Posted 9 years ago

“easy purchase, quick delivery, product in good condition”

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Posted 9 years ago

“Arrived when expected, put together within 30 min silent peddling so far so good . Only down point supplied plug is two pin had to buy adaptor because plug is heavy can fall out of socket if knocked .”

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Posted 9 years ago

“Great quality for a good price .Brilliant service.”

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Posted 9 years ago

“We have been visiting the store in Croydon since it opened. Everything we have bought from swimming, cycling, bikes, skiing gear, camping has all been a very good quality at amazing prices. The kids love going to the store as they get to try the equipment we had set to buy and don't get bored as it happens in most shops. The staff are always willing to help and go the extra mile. We tell all our friends and family about it! Fab store!!!”

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Posted 9 years ago

“very good in store help and assistance very quick delivery of items ordered in store.”

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Posted 9 years ago

“Ordered Thursday, collected Saturday afternoon, brilliant. Just what we needed when our son lost his coat on a school trip!!”

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Posted 9 years ago

“A great experience, great products at very good prices, good communications when the order was delayed a couple of days. I've used this company before and I would use them again. Def recommend”

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Posted 9 years ago

“Arrived quickly,easy to work and understand.Good price.No problems after using it a few times.”

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Posted 9 years ago

“No problem very happy all ok”

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Posted 9 years ago

“Great product and good service”

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Posted 9 years ago

“Great quality products at a great price. Ordered online and delivered exactly when it said it would be.”

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Posted 9 years ago

“Love Decathlon, unfortunately our nearest store isn't local. So I ordered a waterproof jacket online, I placed the order on a Sunday afternoon and it was delivered on the Monday morning! And all for a pound!! What better value, I love the jacket, it fits beautifully so what is there not to like.. Thank you”

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Posted 9 years ago

“Great leggings that aren't transparent!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews