Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“variety and price, but I am very disappointed because my beloved shoes came in two sizes..”

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Posted 10 years ago

“Good quality products at a relatively decent price.”

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Posted 10 years ago

“They had the products I wanted at the price I wanted to pay”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“The product was of good quality and at a very good price”

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Posted 10 years ago

“Relatively happy”

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Posted 10 years ago

“Good service. I recently bought a squash racket, however it broke within my first day of use. The customer service department was able to quickly and efficiently replace this racket. I was very grateful for their help”

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Posted 10 years ago

“it was alright.”

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Posted 10 years ago

“Easy with the delivery with the locker system ! but the size are quite small.”

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Posted 10 years ago

“Great item and fab for kids but the lid was broken when it arrived :(”

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Posted 10 years ago

“I love the range of products available at Decathlon, and the prices the great too!”

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Posted 10 years ago

“I can use my Decathlon account in both France and the UK”

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Posted 10 years ago

“Easy online ordering process and a simple "Click and Collect" approach - makes online shopping very easy.”

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Posted 10 years ago

“Very competitive price compared to other retailers. Delivery arrived on time.”

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Posted 10 years ago

“Quick delivery to store”

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Posted 10 years ago

“Reasonably priced and prompt flexible delivery!”

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Posted 10 years ago

“Great value, comprehensive range. Not sure about accuracy of sizing though”

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Posted 10 years ago

“Simple easy pickup and good pricing”

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Posted 10 years ago

“happy with outdoor table tennis, we have installed this at work, we have some very happy players. had to call with a small issue, resolved same day.”

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Posted 10 years ago

“A large variety of products. Prices are very attractive. Convenient delivery service”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews