Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with both my purchases before and this time from Decathlon. I will definitely use it again and recommend it.”

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Posted 9 years ago

“Easy to use, competitive pricing, quick delivery, would use again”

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Posted 9 years ago

“Excellent value for ski wear. We got everything we needed for our ski holiday. Highly recommended.”

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Posted 9 years ago

“Great team I got my order next day”

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Posted 9 years ago

“Great prices, quick service,good choice. I would recommend Decathlon”

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Posted 9 years ago

“Great item and very spacious ideal for gym or outdoor sports”

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Posted 9 years ago

“Great value products and fast delivery.”

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Posted 9 years ago

“Great value for money! The name brands they sell are always cheaper than anywhere else I've seen and the brands I'm not familiar with have always been quality.”

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Posted 9 years ago

“On-line site and delivery was very good. The price is good, and the product is attractive. But I would only wear your running kit for occassional training. The wicking performance and feel of the material is poor quality. When you run 30 miles a week you want to wear clothing that feels good when you are in a pig-sweat. I have many makes of running shorts and shirts. The last time I bought a shirt and shorts with the same performance for running I paid £5 an item in a discount sale at Lidl. I would pay more for a product with distinctly superior perfromance. I have paid up to £60 for a top performance terkking shirt from Salomon.”

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Posted 9 years ago

“Fast delivery and the weight scales works perfectly. Very happy!”

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Posted 9 years ago

“A good process. I'd quite like to see more delivery options that are cheaper and slower but overall I found everything I was looking for. I'd definitely come back again in the future.”

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Posted 9 years ago

“Good price,good quality and speedy delivery.”

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Posted 9 years ago

“Ordered bike,delivered free within three days.Excellent service,cracking bike for price paid.Would recommend company without any reservations.D D”

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Posted 9 years ago

“EXCELLENT...”

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Posted 9 years ago

“Service was excellent, but I'd prefer to go directly and find what I was looking (ovomaltine bars) than having to order online as it was unable on the store. Apart from that, service was good!”

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Posted 9 years ago

“Excellent purchase, fast delivery. No problems”

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Posted 9 years ago

“Love this app. Works for cycling, running, walking and loads of other stuff. My heart rate monitor paired easily with it. Only 4 stars because it sometimes takes a few attempts to post to facebook.”

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Posted 9 years ago

“Very good. Quick delivery and items as described.”

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Posted 9 years ago

“Excellent products and excellent delivery service. Thank you”

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Posted 9 years ago

“The quality of goods was very high particularly with regard to garment construction. The delivery speed for click and collect was excellent as was the service in the store upon collection. I have the impression that Decathlon is a very good company.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,530 reviews