Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, good products right price only fly in the ointment is the size guides which are confusing should be UK sizes only”

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Posted 11 years ago

“The product was as described and I am very happy with it. It arrived ahead of the suggested arrival date which is always a bonus.”

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Posted 11 years ago

“Received the parcel quickly and the packaging was strong”

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Posted 11 years ago

“love the products and the prices. have had quite quick delivery. clothing and shoes tend to measure up small, so tend to get a size up (but now have some shoes much too big for my son, purchased on line, as over estimated difference) store too far away to pop in and try things on.”

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Posted 11 years ago

“Generally reasonable prices and prompt delivery”

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Posted 11 years ago

“The scooter is brilliant. A really nice piece of design and engineering. Full marks!”

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Posted 11 years ago

“Whenever I need any sport equipment and I think of something clever, possibly good quality and at some smart price. I usually find all of these better than expected. Always great service. Highly recommend.”

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Posted 11 years ago

“great service. I will oder online again. Thank you!”

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Posted 11 years ago

“I found Decathlon stock items which some of the other online store don't. Good selection at sensible prices.”

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Posted 11 years ago

“Excellent service throughout, will use this company in the future *****”

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Posted 11 years ago

“Good service & delivery as stated.”

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Posted 11 years ago

“The kit I bought works very well and is really good value for money.”

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Posted 11 years ago

“always great quick service and products as discribbed”

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Posted 11 years ago

“The member of staff at the Thurrock Branch, Ski Dept (Charlotte) was VERY helpful”

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Posted 11 years ago

“Very easy to use good service”

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Posted 11 years ago

“Very helpful and patient in store.”

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Posted 11 years ago

“The Wed'ze Simple Warm Ski Base Layers trousers & tops were recommended to me, to wear on my daily power walks this winter. I found the website very easy to use, the prices are extremely good, & the quality is excellent. The products were delivered very quickly, & my daughter-in-law was so impressed with them that I ordered some for her, as well as some for a friend who lives in a very cold house! They are so warm & cosy as soon as you put them on & are very comfortable to wear. I would thoroughly recommend them.”

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Posted 11 years ago

“Very good, quick, and very reasonably priced items”

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Posted 11 years ago

“Good product good delivery service, poor instructions, excellent helpline”

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Posted 11 years ago

“Products of great quality and quickly dispatched, will certainly be giving my custom to decathlon again”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews